Internet Explorer crashes

[OkieTom]

When I try to open my documents folder or my computer folder. Internet
Explorer crashes and I recive the following error report. I would like to
fix this so they work again. I am using Windows XP Pro Internet Explorer 7
Thank you for your help.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/6/2008
Time: 8:20:57 AM
User: N/A
Computer: YOUR-4DACD0EA75
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module
arcspl.ax, version 2.4.1.12, fault address 0x00002305.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 61 72 63 73 70 in arcsp
0038: 6c 2e 61 78 20 32 2e 34 l.ax 2.4
0040: 2e 31 2e 31 32 20 61 74 .1.12 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 30 32 33 30 35 00002305
0058: 0d 0a ..

 

[Leonard Grey]

Uninstall your ArcSoft software (arcspl.ax belongs to an ArcSoft product).

 

[OkieTom]

Thank you Leonard for your responce. What excactly is Arcsoft?

 

[Walt Thatcher]

Thank you Leonard for your responce. What excactly is Arcsoft?

Know how to use Google? It's time to learn.

http://www.processlibrary.com/directory/files/arcspl/

 

[OkieTom]

Walt Thatcher. Thank you for you responce. This file is in my palm
application and is in the photo area. It has been there since 2005. If I
delete it is this a garantee it will fix my issue and will it effect palm.?
Thank you for your time.

 

[OkieTom]

Walt Thatcher. I went ahead and did what Leonard Gray told me to do, and you
suggested. This returned everything to normal. If it is Normal. I appreciate
both of your help. I have been looking and working on this for several days.
I am not very computer savy,nor do I have deep pockets for repairs. This is a
buisness computer for a family buisness and I despertley need to keep it
running. So both of your help was in valuabel to me. Since I dont know or
really understand all I need to. Let me ask. I have windows live care
installed and it never told me I han a virus or trojan or malware. I run the
scan daily. I also downloaded and ran the malisious software tool to remove
whatever might be there. Still I came up with this. Is windows live not
sufficent to keep these things off my computer. I rarley have any problems.
God bless and have a great day.