Windows Explorer crashed while clicking start button in classic view

[RANG]

Hi,

In classic start menu, while clicking start button, my explorer
crashed with an error window. In general view, while going start and
choosing all programs my explorer crashed with the same error.

The error is something like: windows explorer encountered a problem
like that.

I tried with spyware and AV with latest updates and also reinstalled
my drivers. Still the problem not solved.

Any suggestions Pls

RANG

 

[Ramesh, MS-MVP]

Hi RANG,

Checked the event logs?

How to view and manage event logs in Event Viewer in Windows XP:
http://support.microsoft.com/kb/308427

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hi,

In classic start menu, while clicking start button, my explorer
crashed with an error window. In general view, while going start and
choosing all programs my explorer crashed with the same error.

The error is something like: windows explorer encountered a problem
like that.

I tried with spyware and AV with latest updates and also reinstalled
my drivers. Still the problem not solved.

Any suggestions Pls

RANG

 

[Guest]

The quickest way or best route in my opinion would be to uninstall and
reinstall IE. However, you could try and repair, see the articles I have
linked in this reply, I hope this helps in some way. What version of IE are
you running?

http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

http://www.windowsnetworking.com/articles_tutorials/Internet-Explorer-corrupted-fix.html