Windows Explore Crashes

[Guest]

I have XP home on my computer. It was preinstalled on the computer when I
bought it. Really haven't had any problems until recently. After an automatic
update about a week ago I noticed that at times when I right click on a file
in explore to use open with, explore crashes.

It opens a dialog box and asks if I want to send this to Microsoft, which I
dont bother as that is not going to help me at this time.

It happens especially, but no only, when I try to right click on some large
photo files. I can left click on them or double click but as soon as I right
click, bang, it crashes.

I tried clicking on the debug button on the crash dialog box but that does
not seem to do anything.

any help appreciated.

 

[Ramesh, MS-MVP]

Hi Dig,

See if this article helps you isolate the problem.

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

Also, you can get more details from the Event logs about the crash.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I have XP home on my computer. It was preinstalled on the computer when I
bought it. Really haven't had any problems until recently. After an automatic
update about a week ago I noticed that at times when I right click on a file
in explore to use open with, explore crashes.

It opens a dialog box and asks if I want to send this to Microsoft, which I
dont bother as that is not going to help me at this time.

It happens especially, but no only, when I try to right click on some large
photo files. I can left click on them or double click but as soon as I right
click, bang, it crashes.

I tried clicking on the debug button on the crash dialog box but that does
not seem to do anything.

any help appreciated.