Windows Error Missing/Corrupt system config file

[Guest]

My computer crashed a couple of days ago. I have an HP that is supposed to
have the system recovery within itself so supposively there was no need for
XP cd's. When I start up my computer it takes me to the windows screen then
displays an error that says there is a corrupt or missing system32 config
file. I am able to access my system recovery, but it does not fix the
problem. I can't get any help from HP or the place I bought my computer. I
was wondering first if there was any possilbe way of fixing this? My
understanding is that is has something to do with a registery file. My other
question is if I were to buy an upgrade would that correct the problem. I
don't have much money especially to spend on things that "may" work, and
aren't returnable once it is opened. I'm a college student, and I have
online classes that I need to attend to! I am desperate for help!!!! Any
help would be greatly appreciated!

Thanks Tina

 

[Guest]

Hello,
Have you tried XP'S own System Restore.
Start, All Programmes, Accessories, System Tools, Syetem Restore.
Then follow the prompts to "Restore my computer to an earlier time" and then
pick a date to restore to that was before your crash if there is one

Hope this helps.

Wayne