windows error messages

[anon]

I get the following two erors - how do I fix these.

This one when I boot up:
Windows Installer

This installation package could not be opened. Verify that the package
exists and that you can access it. or contact the application vendor to
verify that this is a valid Windows Installer package.

This one when the screen saver tries to go into standby::

System Standby Failed

The device driver for the Standard 101/102-Key or Microsoft Natural P5/2
Keyboard device is preventing the machine from entering standby. Please dose
all applications and try again. If the problem persists, you may need to
update this driver.

OK

 

[Gerry Cornell]

Please post complete copies of Error Reports not snipped parts.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[anon]

Can I attach screen shots?

What I posted are the complete error messages (texturalized.)

 

[Gerry Cornell]

If you use the tip I gave you the Report will appear like this.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 18/01/2007
Time: 15:15:21
User: NT AUTHORITY\SYSTEM
Computer: GERALD-SKQPK3W8
Description:
The Fast User Switching Compatibility service was successfully sent a
start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[anon]

If you use the tip I gave you the Report will appear like this.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 18/01/2007
Time: 15:15:21
User: NT AUTHORITY\SYSTEM
Computer: GERALD-SKQPK3W8
Description:
The Fast User Switching Compatibility service was successfully sent a
start control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I thought you were talking about the error message box displayed on the
screen.

OK part way there - I followed the MS support instructions down to ACTUALLY
viewing the reports and got lost when I did not know what to look for in the
three lists of logs.

Should I go through this 'tree' at the time the event occurs? What name
should I look for in the logs and which list (Application, Security, and
System logs) should I be looking in?

 

[Gerry Cornell]

You most likely will find the Error recorded in the System log.
However, I would hope that you do not have many recorded Error and
Warning Reports ( the Event Type ) in a single session. Just post what
you have but no more than six.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~