windows does not recognizes my cd or dvd drive

[Ron]

suddenly when I put in a cod or DVD, nothing happens. go to windows explorer
and select the drive and it says please insert disk. I have a firewire
external drive, and that works great, but not the D or E drives in the
tower.
I went to device mgr. and it says both drives are OK?

sure would appreciate some help,
Thanks
Ron

 

[Galen]

In Ron had this to say:

My reply is at the bottom of your sent message:

suddenly when I put in a cod or DVD, nothing happens. go to windows
explorer and select the drive and it says please insert disk. I have
a firewire external drive, and that works great, but not the D or E
drives in the tower.
I went to device mgr. and it says both drives are OK?

sure would appreciate some help,
Thanks
Ron

Something probably stomped on your upperfilters and/or lowerfilters... Try
the automated fix from Doug Knox prior to the manual fix please.

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes

 

[Ron]

tried the auto and manual, nothing. asked at the G3 solutions forum.
Someone told me MS may have a hoot fix for this problem???

 

[Galen]

In Ron had this to say:

My reply is at the bottom of your sent message:

tried the auto and manual, nothing. asked at the G3 solutions forum.
Someone told me MS may have a hoot fix for this problem???


~~~~~~~~~~~~
You are just jealous because the voices only talk to me !

As mentioned in the forum... I've not SEEN a hot fix specifically for it. I
find it alarming that the upperfilters weren't listed but the lowerfilters
were. Have you tried doing a restore to before this happened? I hate to
recommend the next step but... IF it absolutely comes to it?

Repair Installation of XP:
http://kgiii.info/windows/XP/general/xprepair.html

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"At present I am, as you know, fairly busy, but I propose to devote my
declining years to the composition of a textbook which shall focus the
whole art of detection into one volume." - Sherlock Holmes