Windows did not start successfully

[Lynn]

Tuesday night when shutting down I installed the 13 updates. Wednesday when
I went to start my computer I had a message stating:

Windows did not start successfully. I could either continue Windows
normally or last working way, or safe mode. Any of the options I try does
not work.

If I clink on open Windows normally it goes to a blue screen that says:

A problem has been dectected and windows has been shut down to prevent
damage to your computer.

 

[PA Bear [MS MVP]]

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to having installed Security Updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

 

[sgopus]

Normally you can boot to safe mode and do a restore to an earlier date, but
if safe mode doesn't work, then I suggest a repair install, as it appears the
updates are not compatable with your system.

 

[Marc]

Tuesday night when shutting down I installed the 13 updates. Wednesday when
I went to start my computer I had a message stating:

Windows did not start successfully. I could either continue Windows
normally or last working way, or safe mode. Any of the options I try does
not work.

If I clink on open Windows normally it goes to a blue screen that says:

A problem has been dectected and windows has been shut down to prevent
damage to your computer.

Lynn,

I just experienced the same problem. None of the reboot options work. The
screen keeps trying to reboot every 30 seconds depending on the option chosen
(Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good
Configuration, Start Windows Normally), but nothing is working and the same
screen reappears. The answer below is not helpful. Have you any success
elsewhere? I'm stymied!

 

[sgopus]

The problem is a software incompatability. deal with it as you may. but a
repair install may be your only fix, since it won't boot to windows.

 

[Marc]

The problem is a software incompatability. deal with it as you may. but a
repair install may be your only fix, since it won't boot to windows.

OK, would you be so kind as to provide some details. I don't know what a
repair install entails. Thanks.

 

[sgopus]

Boot to the install cd, (do not format) when the cd boots it will find the
existing install of windows and offer to repair it, select yes. you will have
to reapply your service packs and security patches, be sure to have your
activation key on hand.

 

[PA Bear [MS MVP]]

Uh-huh...

How to configure and use Automatic Updates in WinXP:
http://support.microsoft.com/kb/306525

 

[Marc]

Did a repair install but not with the original disk. Process gets us to blue
welcome screen but then MS doesn't authorize. Is there a way around this?

 

[柯麗貞 Lijen Ko]

It is probably too late if repair install has been done. For what is
worth, please listen to marcelbrown and read http://www.stateofthetech.com/?p=117

My computer could not start after trying to install KB971486, one of
the recent Windows updates. The error message was: ntoskrnl.exe
missing or corrupt. I was able to put ntoskrnl.exe and and
ntkrlpa.exe back to the folder Windows\System32 with a UBCD4Win and my
computer is back!! Those two exe files were missing because the
installation and un-installation of KB971486 both failed.

 

[doremifasola]

It is probably too late if repair install has been done. For what is
worth, please listen to marcelbrown and read http://www.stateofthetech.com/?p=117

My computer could not start after trying to install KB971486, one of
the recent Windows updates. The error message was: ntoskrnl.exe
missing or corrupt. After reading the posting, I was able to put
ntoskrnl.exe and ntkrlpa.exe back to the folder Windows\System32 with
a UBCD4Win and my computer is back!! Those two exe files were deleted
when the installation and un-installation of KB971486 both failed. I
am glad I did not have to go through lengthy procedure to get my
computer back.