Windows Defender

G

Guest

I have downloaded and installed Windows Defender. My problem is when the
scan starts it will run for a while and then I get a message box stating.
Unexpected error ox8050800c check for windows updates and try again. I
checked windows updates, All are up to date.Ran program and the same message
keeps popping up. It comes up at different times in the scan . Examples
System32dvdplayer.exe, wow.exe, notepad.
Ihave run virus scans etc. nothing helps. Any suggestions?
thanks,
Bill
 
B

Bill Sanderson

Has the program been updated to the latest definitions before starting the
scan? Do you see 1.13.1276.3 as the version at the bottom of the home page?

I think that I've seen notes that the scan may fail with an error message if
the update comes in during the scan--not sure that is your issue.
 
B

Bill Sanderson

I think this one is explained by Mike Treit. Check the details of the
detection, perhaps via the System Event log entries. You will probably find
that there is an archive--.zip .arj, or others--involved. Windows Defender
won't delete such an archive because it might contain valuable uninfected
data as well as the spyware.

Alternatively--other areas that can't be cleaned include the System Restore
store, and the quarantine locations of some antivirus vendors--check the
path listed for the threat to see whether it is that issue.

--
 

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