Windows Defender Updating problem

[Guest]

I just installed the new Windows Defender Beta 2 that Microsoft just
released. Well I installed it and the program updated just fine, well then I
thought the program was messing up something so I uninstalled it. Then I
reinstalled Defender and I can't even update, it's saying "there are not any
denfinitions or engine updates available" which I know isn't true. I need
help to figure out and correct this issue. If anyone can help me I would
really appreciate it.

Thanks

 

[Bill Sanderson]

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard what
the difference is between the choices.

 

[Guest]

Well I tired to click "change" in add/remove programs and did a Maintenance
repair, and then tried to update again but I still get "Windows Defender has
no definitions or engine updates available" bubble from the taskbar. I guess
I'll just have to go back to Antispyware Beta 1, and use it's up to date
definitions. Man this sticks, and now I don't like defender all that much
anymore! How can you like a program if it won't work?

 

[Guest]

I did this and it works:

- deinstall windows defender
- delete all windows defender files and folders
- start regedit and search for "defender" an delete all founded keys
- reinstall windows defender

Should update now.


Christian

 

[Steve Dodson [MSFT]]

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[Guest]

Steve,

I attempted to resolve it per your recommendation however it wasnt
successful. I was able to resolve the issue by executing the mentioned .msi
package. Then I was able to update Defender as expected. Hope this helps.

Thanks,

Frank

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Guest]

NO this in no way resolves the issue.

I did this and it works:

- deinstall windows defender
- delete all windows defender files and folders
- start regedit and search for "defender" an delete all founded keys
- reinstall windows defender

Should update now.


Christian

 

[Guest]

This fix did not work for me.

NO this in no way resolves the issue.

 

[Guest]

If you delete really all keys it works. If you update after the first
defender install it creates a reg key with the signature version. The
installer daoes not remove the key if you uninstall defender. So is you
reinstall defender w/o removing the key defender thinks you have the latest
update.

Its a reg key like this one:

HKEY_CLASSES_ROOT\Installer\Products\90A2CC5A3D9ECE9429D33078B4DBC4C2


Christian

 

[Guest]

I just installed the new Windows Defender Beta 2 that Microsoft just
released. Well I installed it and the program updated just fine, well then I
thought the program was messing up something so I uninstalled it. Then I
reinstalled Defender and I can't even update, it's saying "there are not any
denfinitions or engine updates available" which I know isn't true. I need
help to figure out and correct this issue. If anyone can help me I would
really appreciate it.

Thanks

 

[Guest]

Jeez - granted it's a beta but for Pete's sake is it too much to ask for
basic functionality? MSFT should provide downloadable updates in the
meantime.

[8F] The NyQuil Kid

 

[DKI]

Thats what i was looking for. That worked for me thanks for that. Now my
dats are upto date.

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix
this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Guest]

The first method worked for me. Thank you!

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Guest]

Here's the only thing that work for me:

Go directly to the folder \Program Files\Windows Defender
Run (double-click) AS_Sigs.MSI

That's it. (When I tried to Uninstall AS_Sigs.MSI as Steve Dodson suggested
I got a message claiming that it wasn't installed, that's why I tried this.)

 

[Guest]

Steve,

I tried following your directions, but it didn't work. I ran AS_Sigs.msi and
tried updating but it still didn't work. Are the updates for the beta coming
through Windows updates? We use WSUS, but I couldn't find any updates for
Windows Defender that had been downloaded.


Mike

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Guest]

After installing Windows Defender Beta2 this morning it kept saying that my
signature files were out of date.

I tried some of the suggestions listed in earlier posts in this group but
nothing worked.

I decided to check out Microsoft Update and there the new signatures were.
I downloaded and installed them and all is good!

Later,
jjakober

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Bill Sanderson]

The updates are availble through Windows Update. I've seen reports in these
groups of successful distribution via WSUS, I believe.


--

Steve,

I tried following your directions, but it didn't work. I ran AS_Sigs.msi
and
tried updating but it still didn't work. Are the updates for the beta
coming
through Windows updates? We use WSUS, but I couldn't find any updates for
Windows Defender that had been downloaded.


Mike

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix
this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

--

I just installed the new Windows Defender Beta 2 that Microsoft just
released. Well I installed it and the program updated just fine, well
then I
thought the program was messing up something so I uninstalled it. Then
I
reinstalled Defender and I can't even update, it's saying "there are
not
any
denfinitions or engine updates available" which I know isn't true. I
need
help to figure out and correct this issue. If anyone can help me I
would
really appreciate it.

Thanks

 

[Guest]

I got it to update with WSUS. I had to include Windows Defender in Products
and Definition Updates in Update Classifications under Synchronization
Options. I did a Synchronization to get the update.

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.

 

[Bill Sanderson]

Here are alternative things to try.

1) go to Windows or Microsoft Update, and see if sig updates are offered.
2) Go into the IE settings for your connection and look for the
"automatically detect" setting for proxy servers. Check this if unchecked,
uncheck it if checked. See whether that changes the behavior. Don't leave
it unchecked if it is required in your environment!

--

 

[Guest]

Steve,

The first method appears to have worked to overcome the immediate update
issue.

Thank you.

Can y'all try:

Open Windows Explorer

Go to C:\Program Files\Windows Defender\ folder

Right-click on AS_Sigs.MSI and choose Uninstall from the context menu



Or



Open the command prompt

Go to C:\Program Files\Windows Defender\ folder

Execute the following command: msiexec /x AS_Sigs.msi

Check for updates


--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

It is possible that you might need to wait for another update to fix this.

I agree that it has the smell of a bug.

The two repair options are still there in add or remove programs:

Start, control panel, add or remove programs, Windows Defender--either
choose change, then update, or click on support information and choose
repair.

I'd try those for this issue--maybe try repair first--I've never heard
what the difference is between the choices.