windows defender installation


T

TC

I cannot get defender it install. My error message is:
Service ‘Window defender†(WinDefend) failed to start. Verify that you have
sufficient privileges to start system privileges.
 
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L

Lotta

I have the same problem. I was using spybot search & destroy but it wasn't
working (my comp. wasn't starting so I had to do a full system recovery and
it didn't work after that) so I tried to remove it plus norton internet
security but some files seems to be left still. I also have the problem of
antivirus pro 2009 as a red icon with a cross on the lower right corner which
is what I was trying to remove with windowsdefender.
I use windows xp

Pls help!
 
E

Engel

Hello Lotta,


You'll need to clean your system :
<http://www.google.com.au/search?hl=en&q=antivirus+2009&meta=>


Antivirus 2009 is a rogue malware. You need to clean it out.

Insure that your system is malware-free /first/ before getting windows
updates.

Thoroughly scan the system with your updated anti-virus and anti-malware
program.

Document the results so you can have them for posting on an anti-malware
forum ---- not here.

Use Windows' Disk Cleanup to delete all temporary files.


Your PC is infected with malaware - many antivirus programs do not
effectively stop malaware.

Have you done any scans within safe mode ?

Restart in safe mode and scan with both updated Windows Defender, your
Anti-virus,
Download/Install Malwarebytes Anti-Malware, and SUPERAntiSpyware 4.22.

SUPERAntiSpyware, together with Malwarebytes Anti-Malware, are free malaware
scanning application's

Download & save Malwarebytes Anti-Malware Malwarebytes Anti-Malware (Free)
(Win2K, XP, 2003 and Vista) from

<http://www.besttechie.net/tools/mbam-setup.exe>
or
<http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html>

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware
and Launch Malwarebytes Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL Scan, then click Scan.

The scan may take some time to finish,so please be patient.

When the scan is complete, click OK, then Show Results to view the results.

Make sure that everything is checked, and click Remove Selected.

When disinfection is completed, a log will open in Notepad and you may be
prompted to Restart.(See Extra Note)

The log is automatically saved by MBAM and can be viewed by clicking the
Logs tab in MBAM.
Copy & Paste the entire report in a new reply as soon as it has finished.


Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented
with 1 of 2 prompts.
click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately.

MBAM is an excellent first-line program to use and keep.
-=-

Another very good antimalware app is SUPERAntiSpyware. (Free) (Win 98, ME,
2K, XP, 2003, Vista)
Try with this in Safe mode again
<http://www.superantispyware.com/>
-=-

Online scanning
<http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
-=-

Good luck
-=-
 
L

Lotta

Hi

MBAM did it! It removed the malware and now everything works just well. I
could also install Window defender.
Thank you!
 
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K

Kaushal

When i try to run the Windows Defender,getting the following error message
"Application failed to initialize : 0x800106ba.A problem caused this
program's service to stop.To start the service,restart your computer or
search Help & Support for how to start a service manually"
 
B

Bill Sanderson

If you DO see an uninstall option for Windows Defender on Vista DO NOT make
use of it.

My understanding is that this will sometimes appear on Vista installs that
are upgrades from Windows XP with Windows Defender installed.

Using the uninstall option seems to be fatal to Windows Defender, and I
don't know how to fix it--I suspect that a repair install of Vista is
needed.

--
 
B

Bill Sanderson

What version of Windows, and what other security software are you running,
if any?

If this is Vista, with no other security software running, it might be worth
giving

sfc /scannow

a try--at an elevated command prompt, with your Vista dvd in the drive.
 
K

Kaushal

I am using Windows XP SP3.....unfortunately it did show UNINSTALL
option....and i tried that.....thinking that reinstalling will help...but
still not working....Also i tried deleting the registry entries but am not
able to do so....
 
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B

Bill Sanderson

Uninstall is just fine on XP--it is a problem only on Vista.

Take a look at this KB article:

http://support.microsoft.com/kb/290301

There is a link in the article to download the tool discussed. Download the
installer and run it. Once the cleanup tool is installed, it will appear in
Start, programs. Run it, and look for Windows Defender. You may also see
an entry for the definitions. Clean up Windows Defender, and optionally the
definitions, if such an entry exists.

Then download Windows Defender from www.microsoft.com/defender

and install.

You can also download the latest definitions from the right-hand column at:

www.microsoft.com/security/portal

choose windows defender and 32-bit, unless you know that you are running the
64 bit version of XP.

After Defender is installed, you can double click the MP-FE file to update
the definitions quickly.

Let's see if that takes care of it--it should.
 
J

Joe Rees

I've suddenly started getting the same message in Vista Home Premium (64
bit). I was goingthrough a bunch of troubleshooting windows, trying to get
my printer driver working, when one of the windows advised me that Windows
Defender was turned off and that was a dangerous thing. It offered to turn
it on, and I accepted. Now, when I boot, I get the same error message as
Kaushal. I searched for a way to turn it back off, and the instructions say
that you have to actually start it in order to turn it off! But I can't
start it! Waht to do?
 
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B

Bill Sanderson

If you read a bit further in this thread, the answer is posted here.

sfc/scannow at an elevated (using runas administrator) command prompt.


Joe Rees said:
I've suddenly started getting the same message in Vista Home Premium (64
bit). I was goingthrough a bunch of troubleshooting windows, trying to
get
my printer driver working, when one of the windows advised me that Windows
Defender was turned off and that was a dangerous thing. It offered to
turn
it on, and I accepted. Now, when I boot, I get the same error message as
Kaushal. I searched for a way to turn it back off, and the instructions
say
that you have to actually start it in order to turn it off! But I can't
start it! Waht to do?


--
 

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