sufficient privileges?


C

CONDUCT

I have been tring to install Windows Defender. I have the lastest updates of
XP Pro and when it tries to start services it says it is unable to start
services and to verify that you have sufficient privilges to start system
services.
Which I know I current have these rights it is asking for.
I currently have Symantec Endpoint Protection 2007 installed if there migth
be a problem there.

Also here is Event Viewer error under Applications.

Product: Windows Defender -- Error 1920. Service 'Windows Defender'
(WinDefend) failed to start. Verify that you have sufficient privileges to
start system services.
 
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B

Bill Sanderson

Some other antimalware suites disable Windows Defender because they provide
their own equivalent protection. Windows Live OneCare and Microsoft
Forefront Client Security do this, and it is quite possible that Symantec is
doing the same. Check with Symantec's self-help resources at their web site
to see whether they've documented this.
 
H

Henrique Silva

The exaxt same problem ocours whith me. I have windows XP Home + windows
defender + Symantec antiviurs. After my computer be infected by W32/Reno i
use removel tool from microsoft + symantec to remove all malware and virus,
since that i never be able to install or reinstall the windows defender.
If I have some news I will post.

best regards
 
T

Tom

I had the same problem on Windows XP. I tried disabling Symantec Endpoint
Protection (SEP) but that did not correct the problem. I finally uninstalled
Symantec Endpoint Protection (SEP) and rebooted. Then I was able to install
Windows Defender without any errors. It would not surprise me if Symantec
AntiVirus (SAV) caused the same conflict.
 
B

Bill Sanderson

Thanks Tom!

Tom said:
I had the same problem on Windows XP. I tried disabling Symantec Endpoint
Protection (SEP) but that did not correct the problem. I finally
uninstalled
Symantec Endpoint Protection (SEP) and rebooted. Then I was able to
install
Windows Defender without any errors. It would not surprise me if Symantec
AntiVirus (SAV) caused the same conflict.
 
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S

smach

Try checking the properties of the Installer and see if it says anything
about the file being unsecure. If there's a button labeled "Unblock" then
click it and that should be all.

All the best,
smach
 
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