Windows Defender: Error on removing Spyware

[Guest]

Hello,
I get following scan result with Windows Defender:

WhenU.SaveNow, Level:Medium
Category: Adware
Description: This program has potentially unwanted behavior.
Advice:
Review the alert details to see why the software was detected. If you do not
like how the software operates or if you do not recognize and trust the
publisher, consider blocking or removing the software.
Resources:
file:\System Volume
Information\_restore{D578A5CD-2C83-4741-B457-4CDEA01B7D88}\RP226\A0045515.exe->(WiseSfx)->(wise0017)
file:
D:\System Volume
Information\_restore{D578A5CD-2C83-4741-B457-4CDEA01B7D88}\RP226\A0045539.exe->(WiseSfx)->(wise0017)

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When I try to remove I get following message window:
Windows Defender encountered an error: 0x80501001. One or more actions could
not be completed successfully.
Windows Defender says:
WhenU.SaveNow, Level:Medium, Action:Remove, Status:Failed,0x80508026.Windows
Defender cannot remove a potentially harmful item for the contents of an
archived file. To remove the item, you need to remove the archive or you can
search for options for removing spyware in Help and Support.

 

[Bill Sanderson]

Yes--that's correct.

There are a couple of ways to clear SR--one way is to do Start, all
programs, accessories, system tools, disk cleanup.

Let it sit and find stuff to clean, then click to the other tab--more
options??--and choose System Restore--bottom box? You can on that screen
have it wipe out all but the most recent restore point.

Alternatively, turn off SR, turn it back on again, and then create a new SR
point.

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