Windows Defender error message 0 x 80501001

[Guest]

When I run Windows Defender it advises me I should remove medium threats but
this message shows everytime and the removal does not complete.
Has anyone got any ideas what I should do?

 

[Guest]

I have found these two messages is this what you require?

25 March 2006 Applicatio n Error Faulting application iexplore.exe, version
6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.2805, fault
address 0x00018d23.
Type Date Time Source Category Event User Computer
Information 26/03/2006 10:15:14 Service Control
Manager None 7035 SYSTEM CAM1DEN
Warning 26/03/2006 10:14:56 WinDefend None 3004 N/A CAM1DEN
Information 26/03/2006 10:14:23 RemoteAccess None

 

[Guest]

Hello Dobbie,

First remove all temporarily junk with CCleaner
http://www.ccleaner.com
Open Ccleaner and press "Run Cleaner" from the menu choose 'Issues' and then
press scan for issues, Repair any fºund.

Then try Ewido for removal: (0n-line)
http://www.ewido.net/en/download/

http://safety.live.com/site/en-US/default.htm (On-line)

http://support.microsoft.com/kb/890830

http://www.microsoft.com/genuine/diag/

Can you go to Windows Update, do an express scan, and apply all offered
updates
http://update.microsoft.com

I hope this post is helpful.
Let us know how it works ºut.
Еиçеl

 

[Bill Sanderson MVP]

Sorry - I thought that I'd written a reply to this yesterday, but there were
some server problems.

If you double-click on line that has Windefend as the source--it is the
detailed information in that record that we need--when you open it (by
double-clicking)--there'll be a cut and paste button.

--

 

[Guest]

Thanks
I think I have cleared it as I followed some instructions you left on
another discussion, and the windows defender is now running fine.

 

[Bill Sanderson MVP]

Excellent--thanks for doing the research--glad you got it sorted!