remove Virtual Bouncer from windows defender

[Guest]

I installed Defender and ran a scan. Two threats came up and were removed
without a problem. The third was a medium threat called Virtual Bouncer. I
tried to delete it but got two errors: 0x80508026 and 0x80501001. I could
not remove it but it keeps coming up saying I need to scan. Where can I find
information about how to remove specific adware?

 

[Bill Sanderson MVP]

Is this coming up on a quickscan, or a full scan?

These errors indicate that the object detected is in an archive, or perhaps
a protected location, like a system restore point.
Here's how to find out more information:

Start, run, eventvwr.msc

Highlight the System event log in the left column. Go to View, choose
Filter, and, in the dropdown control for source, choose "windefend"

Look in the right pane for yellow-triangle events at the time of the
original scan--and double click on these to open them--they have a button to
cut and paste to the clipboard if you want to post them.

There should be full path and file and object name in these entries, which
you can use to remove or rename such a finding yourself.

 

[Guest]

Your message was very informative, educational and best of all -- it worked.
Virtual Bouncer is gone -- hopefully for good. I am so glad I found this
site. Thank you so much!

 

[Bill Sanderson MVP]

Thanks for the feedback!

--

Your message was very informative, educational and best of all -- it
worked.
Virtual Bouncer is gone -- hopefully for good. I am so glad I found this
site. Thank you so much!