Windows Defender does not start

[Guest]

After installing Windows Defender on Windows 2000 (SP4 and GDI+ are present)
we get the following error:

Status
Starting services

Error 1920.Service (WindDefender) service failed to start. Verify that you
have sufficient privileges to start system services.

Then the installation has to be abandoned.

So Microsoft, as I am logged in as Adminstator and can get no higher, do I
call Mr Gates for permission ?

Correction of this error would be appreciated.

Kenneth Spencer.

 

[Guest]

Thankyou Jane.

That did indeed resolve the issue. Before simply installing the GDI+
library, I had actually searched microsoft.com for "security rollup" for w2k
sp4, but didnt get any finds. When I eventually found it I noted that it is
indexed under "update rollup".

Incidentally I am absolutely certain that the installation failure of
WinDefender also removed the "ClientProtocols" keys for Outlook from the
Win2k registry. I don't know whether anyone else has had that happen before.

Anyway once again many thanks. I'll buy you a virtual drink sometime.

Ken.

 

[Bill Sanderson]

Incidentally I am absolutely certain that the installation failure of
WinDefender also removed the "ClientProtocols" keys for Outlook from the
Win2k registry. I don't know whether anyone else has had that happen
before.

Can you suggest what the symptoms would be of this Outlook issue? There
have been some Outlook related issues posted, but no technical detail--so
I'd love to know a little more about your observations on this.

 

[Guest]

Bill,

Before answering your question, let me explain a few background events.

1. I tried installing Windefender onto a W2k w/s after a succsseful
installation on a WXPPro w/s.
2. I had to install W2kSP2 and GDI+ initially.
3. I was using a non-admin a/c at first (as a result of not using admin a/cs
for everyday use!)
4. I then used an admin a/c and got the error stated when I opened this
thread.

However, the non-admin a/c seemed to be damaged by WinDefender and I got the
message " ... policy of this system does not allow you to log on
interactively ...".
I fiddled and diddled at the domain controller, but in the end recreated the
a/c.

Then, on the Win2k w/s I couldn't connect Outlook to the Exchange server -
it couldn't be found. No a/c could hit Exchange in Outlook on that w/s. Then
I discovered the missing Outlook ClientProtocols registry keys. I rebuilt
them manually from another PC and from the MS Knowledgebase and then all
Outlook access to Exchange was fine.

Then I followed JaneM's mush-appreciated lead and now all is well.

So there you are - what a saga.

Ken.

 

[Bill Sanderson]

Thanks--I don't know what went on there, but there are a number of things
that should not have happened, clearly.

I've offices that run as limited users, but not on Windows 2000.

Thanks for laying that out clearly. I haven't seen other reports that
parallel it, but I hope the Microsoft folks reading will ponder it and maybe
do some testing.

--

 

[valerierodney]

After installing Windows Defender on Windows 2000 (SP4 and GDI+ are present)
we get the following error:

Status
Starting services

Error 1920.Service (WindDefender) service failed to start. Verify that you
have sufficient privileges to start system services.

Then the installation has to be abandoned.

So Microsoft, as I am logged in as Adminstator and can get no higher, do I
call Mr Gates for permission ?

Correction of this error would be appreciated.

Kenneth Spencer.

 

[Bill Sanderson]

I suspect you are replying to an ancient message, but in case anyone
wonders, Windows Defender is supported only on Windows XP and Vista.