Windows Defender does not remove/quarantine anything after scan

[Guest]

Hi !

After 2 hours and 25 min for a 80 Go hard disk of a full scan, Windows
Defender told me that it detected infections.
It told me to choose action for the different infections and also chosen for
me for the more dangerous ones : ok !

But the problem is that is one hour that it is "taking actions" without
doing anything, even after some reboot, even chosing "remove all" option, it
seems to do nothing, why ?

I had Microsoft Antispyware before, and the program told me that an update
was ready : Windows Defender !
So it did it all by itself, it should be ok for the right version I mean...

Windows Defender is also present in my windows history files on windows
update site (and cannot be remove...of course).

Thank for helping, I just do not understand why it does not work while
Microsoft Antispyware took 10 seconds to remove spywares.

Also I do not understand why WD did not keep any history of my previous
quarantained files with Microsoft Antispyware.

Thanks for your answers.

 

[Guest]

Hello Val,

Val, Please follow each step

Please make a restore point.

Download and Install Ccleaner -
http://www.ccleaner.com
http://forum.ccleaner.com/index.php?showtopic=1504
Note, When you install Ccleaner, uncheck the Yahoo toolbar optiºn.
Note, in Options, Settings, Advanced, - uncheck -> Only delete files in
Windows folders older than 48 hºurs.

Open Ccleaner and start the cleaning, press "Windows" "Aplications" and "Run
Cleaner" from the menu choose 'Issues' and then press scan for issues, Repair
any fºund.
Run twice Ccleaner, the same steps as above, until you det "0" in each
cleaning

Go here and run at least Clean up & Tune up
http://safety.live.com/site/en-US/default.htm

Run chkdsk /f

Run WD in safe mode

For the benefit of the community reading this post, please rate the pºst.

I hope this post is helpful.

Let us know how it works ºut.

Еиçеl