Windows 2000 Professional

[candycpw]

Hi, I have a Dell Dimension 4100. Was having problems so I tried to re-install the operating system (Windows 2000) from the CD that came with the Dell. Chose option to upgrade OS instead of clean install. Now everytime I get to the scree that says performing final tasks (registering components) the computer freezes. If I shut down the computer manually when I turn it back on it prompts me to run OS cd again and goes through a series of steps until it get to the same screen again and hangs. How do I resolve this problem. Better yet how do I even get to something else when I start my computer. Any help would be greatly appreciated. Thanks, Candy

 

[Adywebb]

I'm wondering if the problems you have with the OS install are somehow related to the issues you had earlier.

You may have a hardware issue that is causing the problem when it reaches the registering components stage - does your PC have a separate graphics card or is it onboard?

If it has both then I would remove the separate one from the motherboard and try again using the onboard graphics and see if that makes a difference.

You could also try a complete clean install too.

 

[candycpw]

windows 2000

Okay if I want to do a clean install how do I get there.....everytime I start my computer from the os cd now it just goes to the screen that I was at before. I can't get to the screen anymore that gives me an option for a clean install. How do I get to that again.....Please help....Candy