Window opens on startup

G

Guest

Everytime windows starts up I have a Window that opens, this has only just
started. the window is C:/program files/Sony I have checked my startup
folder and there is nothing relating to this there, I have run msconfig and
cannot see anything in there. I have run Norton anti-virus and adware and
cleaned the system. I am now running out of ideas. My system is a Sony Vaio
desktop running Windows XP Pro.
Please help it is driving me nuts.
 
R

Rick \Nutcase\ Rogers

Hi,

Could you please export and post the contents of these keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit, it
should open in notepad. Click edit/select all/edit/copy. Open a response to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key, then send the post for
examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
G

Guest

As requested, many thanks

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ctfmon.exe"="C:\\WINDOWS\\System32\\ctfmon.exe"
"window.exe"="C:\\WINDOWS\\System32\\window.exe"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control
Panel\\atiptaxx.exe"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"AcctMgr"="C:\\Program Files\\Norton Password Manager\\AcctMgr.exe /startup"
"MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE
4.0\\SetHook.exe"
"EPSON Stylus Photo R300
Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S4I0F2.EXE /P30
\"EPSON Stylus Photo R300 Series\" /O6 \"USB002\" /M \"Stylus Photo R300\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"WG511WLU"="C:\\Program Files\\NETGEAR\\WG511\\Utility\\WG511WLU.exe"
"WindUpdates"="C:\\Program Files\\WindUpdates\\WinUpdt.exe"
"Palm MulitUser Config"="C:\\Program Files\\Sony Handheld\\Configtool.exe"
"Drag'n Drop CD+DVD"="C:\\Program Files\\drag'n drop
cd+dvd\\BinFiles\\DragDrop.exe /StartUp"
"VPS"="C:\\Program Files\\sony\\ProductSurvey\\VPS.exe /SCHEDULER"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"



Rick "Nutcase" Rogers said:
Hi,

Could you please export and post the contents of these keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit, it
should open in notepad. Click edit/select all/edit/copy. Open a response to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key, then send the post for
examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
Click to expand...
 
R

Rick \Nutcase\ Rogers

Hi,

I don't see anything fundamentally wrong with any of them, though I suspect
these are not what you might think they are:
"window.exe"="C:\\WINDOWS\\System32\\window.exe"
"WindUpdates"="C:\\Program Files\\WindUpdates\\WinUpdt.exe"
Click to expand...

I would say that one, if not both, are trojan (virus) files, and you may
want to address them first.

Anyhow, this problem can be caused by leftovers from cleaning up spyware as
well. Try this:

Control Panel/Folder Options/View tab, uncheck the line "restore previous
folder windows at logon". Click apply/ok, do not reboot yet.

Start/run msconfig, on the general tab select the diagnostic mode. Click
apply/ok and reboot at prompted.

The folder should not show up now. Rerun msconfig, put the system back in
normal mode. Click apply/ok and reboot once more. Does this help?

For most users, this will resolve the issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

techman said:
As requested, many thanks

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ctfmon.exe"="C:\\WINDOWS\\System32\\ctfmon.exe"
"window.exe"="C:\\WINDOWS\\System32\\window.exe"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control
Panel\\atiptaxx.exe"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"AcctMgr"="C:\\Program Files\\Norton Password Manager\\AcctMgr.exe
/startup"
"MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE
4.0\\SetHook.exe"
"EPSON Stylus Photo R300
Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S4I0F2.EXE
/P30
\"EPSON Stylus Photo R300 Series\" /O6 \"USB002\" /M \"Stylus Photo
R300\""
"QuickTime Task"="\"C:\\Program
Files\\QuickTime\\qttask.exe\" -atboottime"
"WG511WLU"="C:\\Program Files\\NETGEAR\\WG511\\Utility\\WG511WLU.exe"
"WindUpdates"="C:\\Program Files\\WindUpdates\\WinUpdt.exe"
"Palm MulitUser Config"="C:\\Program Files\\Sony Handheld\\Configtool.exe"
"Drag'n Drop CD+DVD"="C:\\Program Files\\drag'n drop
cd+dvd\\BinFiles\\DragDrop.exe /StartUp"
"VPS"="C:\\Program Files\\sony\\ProductSurvey\\VPS.exe /SCHEDULER"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"
Click to expand...
 
G

Guest

Thanks for your help, I have removed the reg keys you suggested but like you
suspected these were not the problem. I tried the fix you suggested but this
didn't work, so went back to the basics and removed a few programs, it turns
out it was palm desktop that was causing the problems, I have reinstalled and
everything seems ok now. Many thanks for your help.

Rick "Nutcase" Rogers said:
Hi,

I don't see anything fundamentally wrong with any of them, though I suspect
these are not what you might think they are:
"window.exe"="C:\\WINDOWS\\System32\\window.exe"
"WindUpdates"="C:\\Program Files\\WindUpdates\\WinUpdt.exe"
Click to expand...

I would say that one, if not both, are trojan (virus) files, and you may
want to address them first.

Anyhow, this problem can be caused by leftovers from cleaning up spyware as
well. Try this:

Control Panel/Folder Options/View tab, uncheck the line "restore previous
folder windows at logon". Click apply/ok, do not reboot yet.

Start/run msconfig, on the general tab select the diagnostic mode. Click
apply/ok and reboot at prompted.

The folder should not show up now. Rerun msconfig, put the system back in
normal mode. Click apply/ok and reboot once more. Does this help?

For most users, this will resolve the issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

techman said:
As requested, many thanks

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ctfmon.exe"="C:\\WINDOWS\\System32\\ctfmon.exe"
"window.exe"="C:\\WINDOWS\\System32\\window.exe"

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control
Panel\\atiptaxx.exe"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"AcctMgr"="C:\\Program Files\\Norton Password Manager\\AcctMgr.exe
/startup"
"MediaFace Integration"="C:\\Program Files\\Fellowes\\MediaFACE
4.0\\SetHook.exe"
"EPSON Stylus Photo R300
Series"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\E_S4I0F2.EXE
/P30
\"EPSON Stylus Photo R300 Series\" /O6 \"USB002\" /M \"Stylus Photo
R300\""
"QuickTime Task"="\"C:\\Program
Files\\QuickTime\\qttask.exe\" -atboottime"
"WG511WLU"="C:\\Program Files\\NETGEAR\\WG511\\Utility\\WG511WLU.exe"
"WindUpdates"="C:\\Program Files\\WindUpdates\\WinUpdt.exe"
"Palm MulitUser Config"="C:\\Program Files\\Sony Handheld\\Configtool.exe"
"Drag'n Drop CD+DVD"="C:\\Program Files\\drag'n drop
cd+dvd\\BinFiles\\DragDrop.exe /StartUp"
"VPS"="C:\\Program Files\\sony\\ProductSurvey\\VPS.exe /SCHEDULER"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"



Rick "Nutcase" Rogers said:
Hi,

Could you please export and post the contents of these keys in the
registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this
one
at a time). Click on the key, then on file/export. Give it any name, then
save to the desktop. Once you have saved both keys, close the registry
editor. Right-click one of the saved files on the desktop, choose edit,
it
should open in notepad. Click edit/select all/edit/copy. Open a response
to
this post and click in the message text area. Hit ctrl+v to paste the
contents. Repeat for the other saved key, then send the post for
examination.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

Everytime windows starts up I have a Window that opens, this has only
just
started. the window is C:/program files/Sony I have checked my startup
folder and there is nothing relating to this there, I have run msconfig
and
cannot see anything in there. I have run Norton anti-virus and adware
and
cleaned the system. I am now running out of ideas. My system is a Sony
Vaio
desktop running Windows XP Pro.
Please help it is driving me nuts.
Click to expand...
Click to expand...
Click to expand...
 

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