Window Logon Screen showing up ever since I installed HP printer

G

Guest

Hello,

I installed a new HP printer 3 weeks ago, and immediately, there were
changes in my notebook's system. It forced me to choose user account from
Windows Logon screen once the 'screen saver' kicked in, where prior to
installing the printer, I would just touch the touchpad and get no user
logon screen!!!! I've never even used this screen before; I am the sole
user of my computer and didn't have it set up this way (thank you, HP
software - ARGH!!!).

So, to get rid of this, following instructions in forums, I unchecked 'Users
must enter a name and password to use this computer' setting in Run ---
Control User Password2.

Well, this caused other problems, that I am now writing about. While it did
solve my screensaver issue (I no longer get the Windows Logon screen after
inactivitity), I now get a LOGON error when starting up my computer!!

Here's what happens: at startup, the computer pops up a little window,
really FAST, which then goes into the background and the Windows Welcome
screen (or windows is starting up, I can't remember exactly) displays for a
LONG time until screensaver mode kicks in. I cannot do anything during this
time. Then, I touch the keypad, ending screensaver mode, and THEN get this
message:

'Logon Message:
The system could not log you on. Make sure your user name and domain are
correct, then type your password again'.

I click on ok, and see the initial little window underneath that that had
popped up, that says:

'Log on to Windows
MS Windows XP Home Edition
Administrator
****'

(where '****' is the password).
THEN I can use my laptop.
It is a heart-stopper each time I startup and see my system hanging like that!

And the thing is, I never even HAD a password, but in attempting to solve
this problem, put one in, to the administrator user account. But I get this
logon error, password or no password.

Any suggestions on how I can get rid of this logon problem? System works
fine once I'm on. Am afraid to shut my computer down because of it.

I have Windows XP Home Edition, service pack 2. Printer is HP Officejet 6200
(working fine).

Before I purchased this printer, I saw some negative reviews online about
the software doing crazy things to systems. Now I see why!

One thing I've noticed in trying to figure this out is an ASP User on the
user accounts. This is new, but not sure when it started (research I've done
shows this to be benign, but who knows?!?!?!).

Also, I added a wireless print server, but awhile AFTER these problems
started happening, and the print situation is working fine. Problems started
IMMEDIATELY after I installed just the HP printer.

Hope someone can help me out! I've been struggling with it for weeks.
Thanks,
Lori
 
L

Lanwench [MVP - Exchange]

In
Lorirobin said:
Hello,

I installed a new HP printer 3 weeks ago, and immediately, there were
changes in my notebook's system. It forced me to choose user account
from Windows Logon screen once the 'screen saver' kicked in, where
prior to installing the printer, I would just touch the touchpad and
get no user logon screen!!!! I've never even used this screen
before; I am the sole user of my computer and didn't have it set up
this way (thank you, HP software - ARGH!!!).

So, to get rid of this, following instructions in forums, I unchecked
'Users must enter a name and password to use this computer' setting
in Run --- Control User Password2.

Ah. Well, all you probably needed to do was disable the password setting on
your screensaver in Control Panel | Display....be careful of advice gleaned
from strangers on the Internet! Including, I suppose, me...
Well, this caused other problems, that I am now writing about. While
it did solve my screensaver issue (I no longer get the Windows Logon
screen after inactivitity), I now get a LOGON error when starting up
my computer!!

Here's what happens: at startup, the computer pops up a little
window, really FAST, which then goes into the background and the
Windows Welcome screen (or windows is starting up, I can't remember
exactly) displays for a LONG time until screensaver mode kicks in. I
cannot do anything during this time. Then, I touch the keypad,
ending screensaver mode, and THEN get this message:

'Logon Message:
The system could not log you on. Make sure your user name and domain
are correct, then type your password again'.

I click on ok, and see the initial little window underneath that that
had popped up, that says:

'Log on to Windows
MS Windows XP Home Edition
Administrator
****'

(where '****' is the password).
THEN I can use my laptop.
It is a heart-stopper each time I startup and see my system hanging
like that!

And the thing is, I never even HAD a password, but in attempting to
solve this problem, put one in, to the administrator user account.
But I get this logon error, password or no password.

Any suggestions on how I can get rid of this logon problem? System
works
fine once I'm on. Am afraid to shut my computer down because of it.

Did you try a system restore? It may be too late for that now, if you've
made a lot of other changes since.
You might want to download the Windows XP PowerToys/TweakUI - you should be
able to change the automatic login settings you may have set.
http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx.

I don't recommend that you run your computer as Administrator, btw - you
should have another account for yourself, and ideally, it shouldn't be an
admin account. You can set up another admin account for when you need to
install software, etc., and keep the built-in administrator account as a
back door should you have trouble. And all accounts should have passwords.
And I don't like auto login, but I'm paranoid.
I have Windows XP Home Edition, service pack 2. Printer is HP
Officejet 6200 (working fine).

Before I purchased this printer, I saw some negative reviews online
about
the software doing crazy things to systems. Now I see why!

One thing I've noticed in trying to figure this out is an ASP User on
the user accounts. This is new, but not sure when it started
(research I've done shows this to be benign, but who knows?!?!?!).

It's fine. It's because of a Windows update.
 

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