win2000 booting failure - "config\system is missing or corrupt"


V

valentin tihomirov

Not sure that the problem is caused by additional installation of WinXP, but
it is observed since that time. At first, I was trying to repair, but
unsuccessfully. Seems this is a hot
problem of XP/win2000.

Initially the loader was complaining at system.sav. Once the file was
replaced by the default copy from "reapir" directory, I could load the
system. The software installations were preserved (these 3 year
installations prevent me from reainstalling the system). Just HW was
forgotten and re-detected by OS. After that I rebooted to XP and win2000
stopped to load again due to failure in structure of "config\system.sav"
now. Again, I have restored the fresh copy from the "repair" directory. The
3rd party sw seems to function bu the MS software requires the following
files:

IE: "EWB support & upgrade utility.msi"

Outlook: "could not be started because MSOE.DLL could not be loaded."

Word: "PROPLUS.msi"

Messanger: "This installation package cannot be installed by the Windows
Installer service. You must install a Windows service pack that contains a
newer version of the Windows Installer service."


Since the IE is not functional, I cannot access onlineWindows update. What
gonna I do now, where do I get the files from? Do you have any SW to repear
the old system registry hives? The sizes of the of corrupted "system" and
"system.sav" files are 3.38MB and 5.62MB correspondingly.

Thanks.
 
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D

Dave Patrick

Did you install two operating systems to the same partition?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Not sure that the problem is caused by additional installation of WinXP,
but
| it is observed since that time. At first, I was trying to repair, but
| unsuccessfully. Seems this is a hot
| problem of XP/win2000.
|
| Initially the loader was complaining at system.sav. Once the file was
| replaced by the default copy from "reapir" directory, I could load the
| system. The software installations were preserved (these 3 year
| installations prevent me from reainstalling the system). Just HW was
| forgotten and re-detected by OS. After that I rebooted to XP and win2000
| stopped to load again due to failure in structure of "config\system.sav"
| now. Again, I have restored the fresh copy from the "repair" directory.
The
| 3rd party sw seems to function bu the MS software requires the following
| files:
|
| IE: "EWB support & upgrade utility.msi"
|
| Outlook: "could not be started because MSOE.DLL could not be loaded."
|
| Word: "PROPLUS.msi"
|
| Messanger: "This installation package cannot be installed by the Windows
| Installer service. You must install a Windows service pack that contains
a
| newer version of the Windows Installer service."
|
|
| Since the IE is not functional, I cannot access onlineWindows update. What
| gonna I do now, where do I get the files from? Do you have any SW to
repear
| the old system registry hives? The sizes of the of corrupted "system" and
| "system.sav" files are 3.38MB and 5.62MB correspondingly.
|
| Thanks.
|
|
 
V

valentin tihomirov

Did you install two operating systems to the same partition?

Exactly
 
D

Dave Patrick

Always install operating systems on separate partitions.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Exactly
|
|
 
V

valentin tihomirov

OK, my boss did. He installed into a separate directory, so it is a
nosense - they should not interfere. I'm sure that if they would the Windows
installer ought to warn the user about the conflict. Actually, there were
two
copies of Win2k. The 2nd one (which is not used) has not been affected.

Anyway, do you have any ideas repairing/getting the missting dll and msi
files that I have reported?

Thanks.
 
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D

Dave Patrick

Installing operating systems to the same partitions forces some undesirable
sharing and interaction such as the program files folder and others. The
best solution is to start over.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| OK, my boss did. He installed into a separate directory, so it is a
| nosense - they should not interfere. I'm sure that if they would the
Windows
| installer ought to warn the user about the conflict. Actually, there were
| two
| copies of Win2k. The 2nd one (which is not used) has not been affected.
|
| Anyway, do you have any ideas repairing/getting the missting dll and msi
| files that I have reported?
|
| Thanks.
|
|
 
V

valentin tihomirov

I have ralized there are .exe.tmp and .dll.tmp files in the Program files
Outlook and IE directories. I seems these are XP installation backup copies.
I have succeded to use them, just a dialog to install "EWB support & upgrade
utility.msi" appears all the time but it can be cancelled. I have realized
that network settings have been discarded and clicking the network
properties complains a bad shortcut. I'll have to find a reason may be
configuring it via command prompt temporarily.
 
D

Dave Patrick

You can navigate to;
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer
and delete the "InProgress" subkey to terminate all installations in
progress.


You might also try netsh from a command prompt;

1 to set ip address and subnet, 2 to clear previous dns server ip's, 3 to
set primary dns server, 4 to set alt dns server, 5 to set ip address DHCP
assigned

1.) netsh interface ip set address name="Local Area Connection 2"
source=static addr=192.168.10.10 mask=255.255.255.0 gateway=none
2.) netsh interface ip delete dns name="Local Area Connection 2" addr=all
3.) netsh interface ip set dns name="Local Area Connection 2" source=static
addr=192.168.20.20
4.) netsh interface ip add dns name="Local Area Connection 2"
addr=192.168.30.30
5.) netsh interface ip set address name="Local Area Connection 2"
source=dhcp

Where "Local Area Connection 2" is the name of your connection. (watch for
line wrap)

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I have ralized there are .exe.tmp and .dll.tmp files in the Program files
| Outlook and IE directories. I seems these are XP installation backup
copies.
| I have succeded to use them, just a dialog to install "EWB support &
upgrade
| utility.msi" appears all the time but it can be cancelled. I have realized
| that network settings have been discarded and clicking the network
| properties complains a bad shortcut. I'll have to find a reason may be
| configuring it via command prompt temporarily.
|
|
 
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V

valentin tihomirov

but the ordinary PC user had better be backing up his data daily, as a
catastrophic failure is a matter of "when," rather than "if."
I do it daily, just my documents. I did not want to loose the software
installations/configurations.
 
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