Win XP-SP2 Firewall

[Barbara]

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Jon Erlandson]

I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Bruce Chambers]

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the
rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent
disconnections. It IS turned off.

BellSouth is lying. (And no, it can't be uninstalled.)

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Barbara]

I am not surprised. He also said he would research my problem and call me back in an hour. I'm still waiting...

Barbara

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the
rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent
disconnections. It IS turned off.

BellSouth is lying. (And no, it can't be uninstalled.)

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Barbara]

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran AA and got no spyware but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work or when I'm on the Net, but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened a lot when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver (suggested by BS tech but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them or do I need it at all since I have those three? I do sometimes get spyware that I think had some connection with WMP. (I now have WMP10 and didn't get it when I ran AA today)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said---SP2 firewall. He, in fact, said he was just checking when HE called to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce Chambers (below) said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. It does a very small percentage of the time.

Barbara
(e-mail address removed)



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran AA and got no spyware but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work or when I'm on the Net, but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened a lot when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver (suggested by BS tech but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them or do I need it at all since I have those three? I do sometimes get spyware that I think had some connection with WMP. (I now have WMP10 and didn't get it when I ran AA today)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said---SP2 firewall. He, in fact, said he was just checking when HE called to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce Chambers (below) said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. It does a very small percentage of the time.

Barbara
(e-mail address removed)



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Jon Erlandson]

A bad cable can also cause you this kind of problem, try replacing it and see if that helps but I think you should look at HijackThis http://www.tomcoyote.org/hjt/ , have it scan and save a log file then post it to one of the HijackThis help forums ( http://www.thetechguide.com/forum/index.php?showtopic=11567 , http://forums.thatcomputerguy.us/index.php ) It's not uncommon for Dialers and Hijack sypware to interfere with your connection and not be detected by AntiSpyware programs. The log will show you all running processes and these you can investigate yourself if you like by pasting those you suspect into google and examining the results. As for SpywareGuard, it runs in the background and, unlike Spyware Blaster, keep 'em from landing

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Jon Erlandson]

Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

Update:

Bell South Tech called back and told me to uninstall SP2 and just use SP1. I'm not going to do that. Then he had me change all my IE settings to default and said call if I keep getting disconnected.

I installed Spy Guard as suggested. Thanks. If spyware is the problem then hopefully that will solve it. I have SP2 firewall turned off and ZA working.

Barbara
Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Ricky]

You can go to device manager..right click your NIC..properties..and on the
power management tab make sure all the computer to turn off this device to
save power is not checked.

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran AA and got no spyware
but that doesn't mean it always runs clean. My disconnects aren't those
that interrupt work or when I'm on the Net, but instead of a pop-up that I
can connect with, 75% of the time I have to re-boot. That's annoying. This
happened a lot when I had only a USB connection, but after I got the
Ethernet connection it stopped for a few months; now has started again.
Tried to find an updated driver (suggested by BS tech but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to
those I have or in place of one of them or do I need it at all since I have
those three? I do sometimes get spyware that I think had some connection
with WMP. (I now have WMP10 and didn't get it when I ran AA today)

Thanks for responding. I'm still looking for why DSL disconnects if not
what the Bell South tech said---SP2 firewall. He, in fact, said he was just
checking when HE called to see if I was happy with it...have had quite a
while...so seemed strange. Then when I told him the problem he blamed on
SP2 firewall which is turned off. I use Zone Alarm. He was going to
research my problem and call back....never called. As you may have read
Bruce Chambers (below) said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect
while inactive but the connector should pop up so that I don't have to
re-boot seems to me. It does a very small percentage of the time.

Barbara
(e-mail address removed)



I don't think there is a way to uninstall it without all of SP2 but the
disconnects can also be caused by spyware.
http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run
anything Norton and install SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest
of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent
disconnections. It IS turned off.

 

[Ricky]

That should be allow the computer not all the computer.

 

[Jon Erlandson]

Disconnects typically are due to bad cables, spyware, noise in the line (did you install filters at all used phone jacks?) firewall problems or modem failure. Don't trust your cables because they're new, change them if you have others. A firmware update for the modem might help and try changing ZoneAlarm's setting to "med" in Internet Zone. It's frustrating and there isn't an easy solution but only a process of elimination.


Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

Hi, Ricky,

From: Start/Control Panel/System/Hardware/Device Manager-- I don't see NIC

I did a search in Help for NIC and found nothing. I'm running XP Home. Could the setting I need be someplace else?

Feedback please.

Barbara

You can go to device manager..right click your NIC..properties..and on the
power management tab make sure all the computer to turn off this device to
save power is not checked.

Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran AA and got no spyware
but that doesn't mean it always runs clean. My disconnects aren't those
that interrupt work or when I'm on the Net, but instead of a pop-up that I
can connect with, 75% of the time I have to re-boot. That's annoying. This
happened a lot when I had only a USB connection, but after I got the
Ethernet connection it stopped for a few months; now has started again.
Tried to find an updated driver (suggested by BS tech but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to
those I have or in place of one of them or do I need it at all since I have
those three? I do sometimes get spyware that I think had some connection
with WMP. (I now have WMP10 and didn't get it when I ran AA today)

Thanks for responding. I'm still looking for why DSL disconnects if not
what the Bell South tech said---SP2 firewall. He, in fact, said he was just
checking when HE called to see if I was happy with it...have had quite a
while...so seemed strange. Then when I told him the problem he blamed on
SP2 firewall which is turned off. I use Zone Alarm. He was going to
research my problem and call back....never called. As you may have read
Bruce Chambers (below) said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect
while inactive but the connector should pop up so that I don't have to
re-boot seems to me. It does a very small percentage of the time.

Barbara
(e-mail address removed)



I don't think there is a way to uninstall it without all of SP2 but the
disconnects can also be caused by spyware.
http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run
anything Norton and install SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest
of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent
disconnections. It IS turned off.

 

[Barbara]

Thanks. Will check into these more.

Barbara
Disconnects typically are due to bad cables, spyware, noise in the line (did you install filters at all used phone jacks?) firewall problems or modem failure. Don't trust your cables because they're new, change them if you have others. A firmware update for the modem might help and try changing ZoneAlarm's setting to "med" in Internet Zone. It's frustrating and there isn't an easy solution but only a process of elimination.


Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Jon Erlandson]

You gotta realize some of these dialers and hijack programs are not detected. You really need to examine your running processes just to eliminate the possibility.

Update:

Bell South Tech called back and told me to uninstall SP2 and just use SP1. I'm not going to do that. Then he had me change all my IE settings to default and said call if I keep getting disconnected.

I installed Spy Guard as suggested. Thanks. If spyware is the problem then hopefully that will solve it. I have SP2 firewall turned off and ZA working.

Barbara
Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Barbara]

OK, Jon. I posted in a Tom Coyote forum 8 p.m. CST with user name "Nottaguru." Will follow. Thanks for advice.

Barbara
You gotta realize some of these dialers and hijack programs are not detected. You really need to examine your running processes just to eliminate the possibility.

Update:

Bell South Tech called back and told me to uninstall SP2 and just use SP1. I'm not going to do that. Then he had me change all my IE settings to default and said call if I keep getting disconnected.

I installed Spy Guard as suggested. Thanks. If spyware is the problem then hopefully that will solve it. I have SP2 firewall turned off and ZA working.

Barbara
Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.

 

[Jon Erlandson]

I browsed your log and to me (not an expert) it looks clean except for the fact you run Norton which I understand has compatibility issues with SP2. I would try ending all Norton processes and see if that doesn't help.

C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



OK, Jon. I posted in a Tom Coyote forum 8 p.m. CST with user name "Nottaguru." Will follow. Thanks for advice.

Barbara
You gotta realize some of these dialers and hijack programs are not detected. You really need to examine your running processes just to eliminate the possibility.

Update:

Bell South Tech called back and told me to uninstall SP2 and just use SP1. I'm not going to do that. Then he had me change all my IE settings to default and said call if I keep getting disconnected.

I installed Spy Guard as suggested. Thanks. If spyware is the problem then hopefully that will solve it. I have SP2 firewall turned off and ZA working.

Barbara
Yes. A direct connect to the Westell Modem was installed when got it--two lines into the house. The Modem IS a router according to Bell South and surely the Bell South Tech who called me would have thought of that if it had a firewall. The SP2Firewall was then and is now turned off.

The cable to the Ethernect connection is brand new. I used USB for several months and have had Etnernet only about 3 months.

I'll have to do some digging to understand what to do in the other post. Get back with you after I've attempted that.

Thanks for responding!

Barbara
Forgot to ask... Do you have a direct connect to your modem and does the modem and/or router run a firewall? Doubling up on the firewall causes problems which is why the tech thought SP2 firewall was at fault. If you have another firewall ahead of the computer you don't need ZoneAlarm.


Hi, Jon,

I have Spybot, Ad-aware and Spyware Blaster. Just ran and got none but that doesn't mean it always runs clean. My disconnects aren't those that interrupt work but instead of a pop-up that I can connect with, 75% of the time I have to re-boot. That's annoying. This happened when I had only a USB connection, but after I got the Ethernet connection it stopped for a few months; now has started again. Tried to find an updated driver but there is none.

Thanks for the suggestion of Spyware Guard. Do I use it in addition to those I have or in place of one of them? I do sometimes get spyware that I think was told had some connection with WMP. (I now have WMP10)

Thanks for responding. I'm still looking for why DSL disconnects if not what the Bell South tech said. He, in fact, said he was just checking to see if I was happy with it...have had quite a while...so seemed strange. Then when I told him the problem he blamed on SP2 firewall which is turned off. I use Zone Alarm. He was going to research my problem and call back....never called. As you may have read Bruce said it isn't the SP2 firewall.

Any other suggestions will be appreciated. I know it should disconnect while inactive but the connector should pop up so that I don't have to re-boot seems to me. I does a small percentage of the time.

Barbara



I don't think there is a way to uninstall it without all of SP2 but the disconnects can also be caused by spyware. http://forums.majorgeeks.com/archive/index.php/t-49323 also, don't run anything Norton and install SpywareGuard http://www.javacoolsoftware.com/spywareguard.html .

Is there a way to uninstall WIN XP SP2 Firewall without disturbing the rest of SP2?

BellSouth DSL tech tells me it could be the cause of my frequent disconnections. It IS turned off.