Win XP Serial device driver in Device manager

  • Thread starter Thread starter viewpoint
  • Start date Start date
V

viewpoint

computer hp pavillion with win xp, now 2 years old. pc doctor states no
hardware failures. just did a D Recovery due to a com3 conflict.
the Serial device has a yellow mark showing it's disabled. the properties
give the following info--
non plug and play SERIAL

Selected Resource
********************
*DISABLED DEVICE* Class: Non-Plug and
Device: Serial No resources used. Device Drivers:

SERIAL PROPERTIES
device type Non-Plug and Play Drivers
mfg unknown
location Unknown
device status
This device is not present, is not working properly, or does not have all
its drivers installed. (Code 24)Click Troubleshoot to start the
troubleshooter for this device.
driver
service name serial
display name serialClick .
current status stopped
start up automatic
TRYING TO START ERROE MSG
THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING TO
START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS
DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT

driver file details
C:\windows\system32\drivers\serial.sys
provider microsoft corporation
file version 5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
copy right microsoft corporation
details
device instance id
ROOT\LEGACY_SERIAL\0000
devnode flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_MOVED
DN_DISABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
config flag
COFIGFLAG_REINSTALL
current power state
D3
power capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
power state mappings
S0 ->D0
S1 ->D3
S2 ->D3
S3 ->D3
S4 ->D3
S5 ->D3
is this device causing com3modem problem? how do I fix it? how do I update
it?the original software is just recovered, so can the original device
faulty. this is a MS product will MS please tell me how to correct it?
thank you.
 
computer hp pavillion with win xp, now 2 years old. pc doctor states no
hardware failures. just did a D Recovery due to a com3 conflict.
the Serial device has a yellow mark showing it's disabled. the properties
give the following info--
non plug and play SERIAL

Selected Resource
********************
*DISABLED DEVICE* Class: Non-Plug and
Device: Serial No resources used. Device Drivers:

 SERIAL PROPERTIES
  device type  Non-Plug and Play Drivers
  mfg  unknown
  location  Unknown
  device status
This device is not present, is not working properly, or does not have all
its drivers installed. (Code 24)Click Troubleshoot to start the
troubleshooter for this device.
     driver
     service name  serial
     display name  serialClick  .
      current status stopped
      start up  automatic
      TRYING TO START ERROE MSG
      THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING     TO  
START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS
DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT

      driver  file details
      C:\windows\system32\drivers\serial.sys
      provider  microsoft corporation
      file version  5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
      copy right microsoft corporation
      details
      device instance id
      ROOT\LEGACY_SERIAL\0000
      devnode flags
       DN_ROOT_ENUMERATED
       DN_HAS_PROBLEM
       DN_MOVED
       DN_DISABLE
       DN_NT_ENUMERATOR
       DN_NT_DRIVER
       config flag
       COFIGFLAG_REINSTALL
        current power state
        D3
         power capabilities
         PDCAP_D0_SUPPORTED
         PDCAP_D3_SUPPORTED
         power state mappings
         S0 ->D0
         S1 ->D3
         S2 ->D3
         S3 ->D3
         S4 ->D3
         S5 ->D3
is this device causing com3modem problem? how do I fix it? how do I update
it?the original software is just recovered, so can the original device
faulty. this is a MS product will MS please tell me how to correct it?
thank you.
Click to expand...

COM 3 is not a normal comm port in the standard XP install. COM 3
would normally show up when you install an internal analog dial-up
modem. Does all your other devices show up?
 
thank you. i have installed all updates and serial device driver do not show
yellow sign. have restarted several times during update install but never
turned computer off. i will do it and start allover again and then i will kow
if serial com3 port problem is resolved. thanks again.
vpoint
 
I want to add some thing for those who have tech knowledge.
Now Serial device driver properties showed

NOW IT SHOWS
SERIAL PROPERTIES
device type Non-Plug and Play Drivers
mfg unknown
location Unknown
device status
Click to expand...
This device is working properly.
If you are having problems with this device, click Troubleshoot to start the
troubleshooter.
driver
service name serial
display name serial .
current status stopped
start up DISABLED
Click to expand...

NOW THE YELLOW MARK GONE THE PROPERTIES SHOW
device instance id
ROOT\LEGACY_SERIAL\0000
devnode flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_MOVED
DN_DISABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
config flag
COFIGFLAG_REINSTALL
current power state
D3
power capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
power state mappings
S0 ->D0
S1 ->D3
S2 ->D3
S3 ->D3
S4 ->D3
S5 ->D3
Click to expand...

UNFORTUNATELY I DONT UNDERSTAND WHAT THE CHANGED INFO MEAN! dOES IT MEAN THE
DEVICE FINE AND WORKING?
THANK YOU.
 
I want to add some thing for those who have tech knowledge.
 Now   Serial device driver properties showed

NOW IT SHOWS
SERIAL PROPERTIES>   device type  Non-Plug and Play Drivers

This device is working properly.
If you are having problems with this device, click Troubleshoot to start the
troubleshooter.
 driver


 NOW THE YELLOW MARK GONE THE PROPERTIES SHOW
 device instance id




UNFORTUNATELY I DONT UNDERSTAND WHAT THE CHANGED INFO MEAN! dOES IT MEAN THE
DEVICE FINE AND WORKING?
THANK YOU.
Click to expand...

What comm ports are listed under Device Manager --> Ports ?

What is the setting for all / any internal "dial-up" modems?
 
thank you.
Device mgr ports(COM & LPT)
********************
Class: Ports (COM
Device: ECP Printer
Resource: DMA: [00000003] IO: [00000378 -
IO: [00000778 -
Device Drivers:
********************
Class: Ports
Device: ECP
Resource: DMA: [00000003] IO: [00000378
IO: [00000778
Device Drivers:

setting for modem in modem properties
********************
Class: Modems Device: PCI SoftV92
Resource: IRQ: [00000021] MEM: [FEBF0000
IO: [0000E800
Device Drivers:
 
thank you.  
Device mgr ports(COM & LPT)
********************
Class: Ports (COM
Device: ECP Printer
Resource: DMA: [00000003] IO: [00000378 -
IO: [00000778 -
Device Drivers:
********************
 Class: Ports
Device: ECP
Resource: DMA: [00000003] IO: [00000378
IO: [00000778
Device Drivers:

setting for modem in modem properties
********************
Class: Modems Device: PCI SoftV92
Resource: IRQ: [00000021] MEM: [FEBF0000
IO: [0000E800
Device Drivers:
--
thanks again
 vpoint

What comm ports are listed under Device Manager --> Ports   ?
Click to expand...
What is the setting for all / any internal "dial-up" modems?
Click to expand...
Click to expand...

Device: ECP would / should be your parallel printer port. You might
want to re-configure the modem onto COM 1.
 
thank you all. at present working modem uses com4 assigned by the computer.
some times i get error msg 633 on startup, but then i choose last known good
config and it works. i dont want to spend any more time on this now, but i
plan to find out what really went wrong with the original modem com3 port.
i'm also looking for a usb external modem.
thank you again.bye
--
vpoint


smlunatick said:
thank you.
Device mgr ports(COM & LPT)
********************
Class: Ports (COM
Device: ECP Printer
Resource: DMA: [00000003] IO: [00000378 -
IO: [00000778 -
Device Drivers:
********************
Class: Ports
Device: ECP
Resource: DMA: [00000003] IO: [00000378
IO: [00000778
Device Drivers:

setting for modem in modem properties
********************
Class: Modems Device: PCI SoftV92
Resource: IRQ: [00000021] MEM: [FEBF0000
IO: [0000E800
Device Drivers:
--
thanks again
vpoint

smlunatick said:
On Jan 18, 10:05 pm, viewpoint <[email protected]>
wrote:
I want to add some thing for those who have tech knowledge.
Now Serial device driver properties showed
Click to expand...
NOW IT SHOWS
SERIAL PROPERTIES> device type Non-Plug and Play Drivers
mfg unknown
location Unknown
device status
Click to expand...
This device is working properly.
If you are having problems with this device, click Troubleshoot to start the
troubleshooter.
driver
Click to expand...
service name serial
display name serial .
current status stopped
start up DISABLED
Click to expand...
NOW THE YELLOW MARK GONE THE PROPERTIES SHOW
device instance id
Click to expand...
ROOT\LEGACY_SERIAL\0000
devnode flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_MOVED
DN_DISABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
config flag
COFIGFLAG_REINSTALL
current power state
D3
power capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
power state mappings
S0 ->D0
S1 ->D3
S2 ->D3
S3 ->D3
S4 ->D3
S5 ->D3
Click to expand...
UNFORTUNATELY I DONT UNDERSTAND WHAT THE CHANGED INFO MEAN! dOES IT MEAN THE
DEVICE FINE AND WORKING?
THANK YOU.
Click to expand...
:
thank you. i have installed all updates and serial device driver do not show
yellow sign. have restarted several times during update install but never
turned computer off. i will do it and start allover again and then i will kow
if serial com3 port problem is resolved. thanks again.
vpoint
Click to expand...
"smlunatick" wrote:
Click to expand...
On Jan 13, 5:27 pm, viewpoint <[email protected]>
wrote:
computer hp pavillion with win xp, now 2 years old. pc doctor states no
hardware failures. just did a D Recovery due to a com3 conflict..
the Serial device has a yellow mark showing it's disabled. the properties
give the following info--
non plug and play SERIAL
Click to expand...
Selected Resource
********************
*DISABLED DEVICE* Class: Non-Plug and
Device: Serial No resources used. Device Drivers:
Click to expand...
SERIAL PROPERTIES
device type Non-Plug and Play Drivers
mfg unknown
location Unknown
device status
This device is not present, is not working properly, or does not have all
its drivers installed. (Code 24)Click Troubleshoot to start the
troubleshooter for this device.
driver
service name serial
display name serialClick .
current status stopped
start up automatic
TRYING TO START ERROE MSG
THE SYSTEM ENCOUNTERED THE FOLLOWING ERROR WHILE ATTEMPTING TO
START THE SERVICE. THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS
DISABLED OR BECAUSE IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT
Click to expand...
driver file details
C:\windows\system32\drivers\serial.sys
provider microsoft corporation
file version 5.1.2600.2180(xpsp_sp2_rtm.040803-2158)
copy right microsoft corporation
details
device instance id
ROOT\LEGACY_SERIAL\0000
devnode flags
DN_ROOT_ENUMERATED
DN_HAS_PROBLEM
DN_MOVED
DN_DISABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
config flag
COFIGFLAG_REINSTALL
current power state
D0
power capabilities
PDCAP_D0_SUPPORTED
PDCAP_D3_SUPPORTED
power state mappings
S0 ->D0
S1 ->D3
S2 ->D3
S3 ->D3
S4 ->D3
S5 ->D3
is this device causing com3modem problem? how do I fix it? how do I update
it?the original software is just recovered, so can the original device
faulty. this is a MS product will MS please tell me how to correct it?
thank you.
Click to expand...
COM 3 is not a normal comm port in the standard XP install. COM 3
would normally show up when you install an internal analog dial-up
modem. Does all your other devices show up?
Click to expand...
What comm ports are listed under Device Manager --> Ports ?
Click to expand...
What is the setting for all / any internal "dial-up" modems?
Click to expand...
Click to expand...

Device: ECP would / should be your parallel printer port. You might
want to re-configure the modem onto COM 1.
Click to expand...
 
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