Win XP Re-Intalll

[Don Burklo]

I have a friend with a HP computer and Windows XP Home. She has the complete
recovery disk set from HP. Her system has a severe virus problem and I'm
convinced the only way to correct it is to reformat the HD and reinstall
everything. Her computer will boot to CD and she can do a restore but is
unable to get out of the restore to format the HD. What is the correct
procedure? We would like to boot either to a floppy or cd and format the HD,
Then reboot and run the restore. Does any one know where I can find some
direction on doing this.

Thanks,
Don

 

[WTC]

Why don't you run Trend Micro Sysclean?

www.trendmicro.com

it is free and works great.

 

[Don Burklo]

Problem is, she is so infected she can not get to the internet to run it.

The system is running extremely slow and in my opinion re-formatting may be
the only answer.

Don

 

[WTC]

The restore CD will restore the hard drive to factory settings, there is no
need to format because it will wipe the drive clean.

 

[Don Burklo]

Ok, Thanks.
Don

The restore CD will restore the hard drive to factory settings, there is
no need to format because it will wipe the drive clean.

 

[Ricky]

Put the first CD in and restart the computer..it should give you the option
to format and reinstall.

 

[Enkidu]

Yeah, on most computers that would work, but HPs, and other brand name
computers do not come with a full OS disk. They come with a recovery
disk that resets the computer to factory settings, in the process
wiping the disk.

Cheers,

Cliff

 

[Don Burklo]

When you refer to wiping the disk, do you mead format or delete files? The
problem I have found with re-installs is some times they do not overwrite
all files and don't remove excess files. That is the reason I thought the
re-format may be a better solution.