Win XP-Pro Setup Error #47873 at line 5218


H

henriJ

I am trying to install a new OEM copy of XP-Pro on a new hard drive. My
CD-R drive appears to read the XP-Pro CD correctly and starts the
installation. Then I get the report (approximately): "Unexpected
Windows setup error 47873 occurred at line 5218 in
d:\xpsprtm\base\boot\setup\setup.c. Press any key to continue" Nothing
happens when I press 'any key' and the installation stalls.

Does anyone have any idea what might be going on and what I should do
about it? Thanks in advance for advice, help, solutions, etc., etc.
 
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S

shreedhar

hi am shreedhar,
i have a serious problem that my computer has restarting problem , when i
start my computer it automatically restart in a few second and another
problem is that ,if i want to install window xp computer says that "there
is no hard disk in your computer connect ur hard disk ".in few month before
computer suffers from virus problem that that virus automatically change the
folder name . what is the solution?
 
J

John John (MVP)

Hi shreedhar,

You should not post you problems in another user's post, it is
considered as hijacking another poster's thread, you should have started
a new thread for your problems.

If the disk cannot be seen when you try to install Windows you probably
need to press F6 and supply the disk controller drivers on a floppy
diskette. Keep an eye on the text at the bottom of the screen when you
boot with the Windows XP CD, you will be prompted to press F6 at the
beginning of the setup routine.

If your motherboard supports it, you may be able to bypass the F6
requirement by going in the BIOS and setting the hard drive controller
to IDE emulation.

If you have previously installed Windows XP on your computer without
having to resort to F6 to install the storage drivers, the drive
settings in the BIOS may be incorrect, or the hard drive may have simply
died, running a drive diagnostic utility (available from the drive
manufacturer) may provide some answers to your problems.

John
 
M

Malke

shreedhar said:
hi am shreedhar,
i have a serious problem that my computer has restarting problem , when i
start my computer it automatically restart in a few second and another
problem is that ,if i want to install window xp computer says that
"there
is no hard disk in your computer connect ur hard disk ".in few month
before computer suffers from virus problem that that virus automatically
change the folder name . what is the solution?

You need to make a new post including all pertinent details instead of
shoving your question into someone else's thread.

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet


Malke
 
J

John John (MVP)

Your Windows XP CD might be damaged, or your CD-R drive might be flaky.

John
 
M

Malke

henriJ said:
I am trying to install a new OEM copy of XP-Pro on a new hard drive. My
CD-R drive appears to read the XP-Pro CD correctly and starts the
installation. Then I get the report (approximately): "Unexpected
Windows setup error 47873 occurred at line 5218 in
d:\xpsprtm\base\boot\setup\setup.c. Press any key to continue" Nothing
happens when I press 'any key' and the installation stalls.

Does anyone have any idea what might be going on and what I should do
about it? Thanks in advance for advice, help, solutions, etc., etc.

Installation problems are usually caused by:

1. Bad CD
2. Bad CD drive
3. Bad hard drive
4. Bad RAM

It doesn't matter if some of the above items are new; hardware will either
fail out of the box or quite quickly or go for years.

So start with the easy things first. Test the install disk on another
computer (use a testbed box or throw in an extra hard drive for testing).

If the disk works on another computer, move on in your troubleshooting from
there.

Malke
 
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H

henriJ

Many thanks to John John and Malke for your responses. It turned out
that the problem was of the unexpected 'none-of-the-above'. The problem
turned out to be a corrupted SCSI driver (which one loads from a floppy
as part of the Windows XP setup process). Accordingly, it strikes me
worth remembering that error #47873 has to do with SCSI hard drives, if
not hard drives generally. Thanks again for the assistance and advice.
 
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M

Malke

henriJ said:
Many thanks to John John and Malke for your responses. It turned out
that the problem was of the unexpected 'none-of-the-above'. The problem
turned out to be a corrupted SCSI driver (which one loads from a floppy
as part of the Windows XP setup process). Accordingly, it strikes me
worth remembering that error #47873 has to do with SCSI hard drives, if
not hard drives generally. Thanks again for the assistance and advice.

Glad you got it sorted. Thanks for taking the time to let us know your
solution.

Malke
 

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