Win XP Pro Automatically shuts down system

[Vyyk Drago]

Hi,

I have Windows XP Pro with SP1 installed on a brand new
system (P4 3GHz 800FSB, 1GB DDR400 RAM, 80GB HDD, ASUS
motherboard with onboard LAN, Audigy 2 Sound Card and
Hauppage PCI 250PVR TV card, LogiTech Cordless Desktop
MX, XFX 256MB AGP8x Graphics card). Everything works
fine, but once or twice a day, Windows will just reboot
my system by itself. I have up to date anti-virus
software installed, so it cannot be a virus.

Any ideas or solutions are greatly appreciated
Many thanks and kind regards
Vyyk

 

[Rick \Nutcase\ Rogers]

Hi,

WinXP does an autorestart on system failure to prevent damage to the system.
There are two ways to approach this problem:

1) Start/run eventvwr.msc and check the system and application logs for
clues.

2) Disable the autorestart (control panel/system/advanced tab/startup and
recovery settings). Doing this will cause a blue screen or "stop" error the
next time the fault occurs. The error message can usually be researched and
should indicate what the problem is.

Once you know what is, then we can try pointing you in the right direction
to correct it.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Vyyk Drago]

Thanks!

I'll check it out and put up another post as necessary!

Regards
Vyyk

-----Original Message-----
Hi,

WinXP does an autorestart on system failure to prevent damage to the system.
There are two ways to approach this problem:

1) Start/run eventvwr.msc and check the system and application logs for
clues.

2) Disable the autorestart (control

panel/system/advanced tab/startup and

 

[R. McCarty]

Commercial PC, or a Home Built ? The restart is due to
the "Startup and Recovery" option restart on Error being
enabled. If you untic that option, you will be able to see
the actual BSOD when the event happens. Most likely it
is a driver problem.

Looking at the hardware specs nothing stands out except
the TV Tuner card. Do you have the latest driver set for
the Hauppauge tuner ? Which PCI slot is the tuner card
loaded into ? Do you have Hyperthreading enabled in your
BIOS ?, TV tuner cards have a real issue with HT.

All the "Usual" advice applies here. Drivers for all your
components up to date, Windows Update, Direct-X 9b.
Check motherboard vendor for BIOS patches

With such a "State-of-the-Art" hardware, I would remove
the tuner card and investigate the new High Definition TV
cards that are now available for PC's.