Win File Protection requires installation discs

[Guest]

New notebook computer with pre-installed XP Home so no installation discs, of
course. Trying to install Adobe Photoshop CS2, it halts the installlation
saying that the Windows File Protection needs some files from the
installation disc. Of course, I don't HAVE an installation disc. I have
five "recovery" discs that were sent with it - the files that I need (which
are not listed anywhere, by the way) are apparently not on those discs.
Called the notebook mfr, they were extremely unhelpful and said I was out of
luck (notebook being less than 30 days old and I'm out of luck) Searched
through everything, no cabs either. The notebook mfr suggested pointing the
install towards the recovery partition, but that is not an option - it wants
a CD and ONLY a CD. What the heck is a person supposed to do? If I can't
install software on this thing, it's totally useless.

 

[Lem]

New notebook computer with pre-installed XP Home so no installation discs, of
course. Trying to install Adobe Photoshop CS2, it halts the installlation
saying that the Windows File Protection needs some files from the
installation disc. Of course, I don't HAVE an installation disc. I have
five "recovery" discs that were sent with it - the files that I need (which
are not listed anywhere, by the way) are apparently not on those discs.
Called the notebook mfr, they were extremely unhelpful and said I was out of
luck (notebook being less than 30 days old and I'm out of luck) Searched
through everything, no cabs either. The notebook mfr suggested pointing the
install towards the recovery partition, but that is not an option - it wants
a CD and ONLY a CD. What the heck is a person supposed to do? If I can't
install software on this thing, it's totally useless.

If you have no C:\i386, the only other thing I can think of is to get in
touch with Adobe and see if they can tell you what files the install
wants and how, if possible, to work around. If you do have C:\i386, try
pointing the install there or, if it won't accept that, burn C:\i386
to a CD and try that.

 

[Rick \Nutcase\ Rogers]

Hi,

Change the sourcepath entry as described here:
http://rickrogers.org/fixes.htm#I386

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Rick \Nutcase\ Rogers]

Likely it is that the OP is not set to see hidden and system folders, so
they cannot locate the proper I386 folder.

For Nutmeg: Go to the Control Panel/Folder Options, and on the View tab, set
the options so you can see hidden and system files. Specifically:

Enable (check) "Display the contents of system folders"
Enable (check) "Show hidden files and folders"
Disable (uncheck): "Hide protected operating system files (recommended)"

I also recommend that you disable (uncheck) "hide extensions for known file
types".

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org

 

[Guest]

Likely it is that the OP is not set to see hidden and system folders, so
they cannot locate the proper I386 folder.

(NETmeg)

No, that's one of the first things I do whenever I do a fresh install. I
ALWAYS have the hidden and system files views turned on. The particular
message I am getting will not allow me to browse for anything off the hard
drive or recovery partition anyway - it wants an XP Home Installation disc
(in the CD drive), and nothing else will do.

 

[Guest]

Change the sourcepath entry as described here:
http://rickrogers.org/fixes.htm#I386

Ok, I'll try that one. Thanks.