Why Outlook XP won't save password

[HTPuzzled]

Hello,

My Outlook XP wouldn't save password on this machine. If
I restart the computer or close and open Outlook, it asks
for the password again. I have gone into the 'Tools' -

'e-mail accounts' -> 'Change' -> remember Password',

but no success!

Does anyone know how to fix this? Thanks for your
pointers.

 

[Nativ Weiss]

Try to delete your mail settings, and recreate it.

 

[HTPuzzled]

How do you delete the mail settings?

Thanks for the pointer.

 

[Bob Frank]

This fixes the problem.
For Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q275465

(IMO) http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q259416

For all Outlook versions on Windows XP (just ignore the
parts that refer to
Outlook Express):
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;q264672

 

[HTPuzzled]

It worked. Thanks.

-----Original Message-----
TFor Outlook 2000 or 2002 on Win 98, NT, or 2000:
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q290684

For Outlook 2000 on Windows 2000:

(CW) http://support.microsoft.com/default.aspx? scid=kb;EN-
US;Q275465

(IMO) http://support.microsoft.com/default.aspx? scid=kb;EN-
US;Q259416

For all Outlook versions on Windows XP (just ignore the
parts that refer to
Outlook Express):
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;q264672

ry this. It worked for me.


.

 

[jgraycpa1]

The Microsoft solution does not work for many. After diligently serching, I found the following works: Check registry for:
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders\AppData" If the key is missing, you have to add a new registry key. Leave the Local AppData Key unaltered. You have to create a new Expandable String Value called "AppData" with the data value "%userprofile%\Application Data". This solved the problem for me. Hope it works for you. - Deacon Gray (JgrayCPA1)

 

[Bunyan]

Outlook email not remembering password

The Microsoft solution does not work for many. After diligently serching, I found the following works: Check registry for:
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders\AppData" If the key is missing, you have to add a new registry key. Leave the Local AppData Key unaltered. You have to create a new Expandable String Value called "AppData" with the data value "%userprofile%\Application Data". This solved the problem for me. Hope it works for you. - Deacon Gray (JgrayCPA1)

I had tried virtually all suggestions to correct this problem and yours is the only one that finally worked! Brilliant. Many, many thanks!! Bunyan

 

[jgraycpa1]

I am glad it helped. It was a problem that had been driving me nuts as well.