Greg said:
Ok Eric here goes:
I'm running Windows XP Media Center Edition with SP2 on a Sony VAIO
VGC-RA826G with 2GB RAM and three 250 GB SATA disks. The system has been
patched with ALL available hot fixes including the Media Center Roll-up
packages. Optional software loaded is Office 2003 Pro (fully patched), HP
Laserjet 1320 driver (only driver and not the whole HP package), Brother
MFL
Pro Suite with Scan-Port, CA Anti-Virus plus some programs which came with
the Sony such as Adobe Photoshop Elements and Premier Standard, WinDVD,
Sonic
Stage, Quicken, Click-to-DVD and DVGate Plus.
This PC is a stand-alone system but is part of a home workgroup. Local
accounts only; no domain login.
See, now connecting to a workgroup could be a useful piece of information.
The more you can provide about the situation, the better advice you are
likely to receive.
I'm having two problems which I don't think are related, but you never
know.
The first problem has to do with the Windows Welcome logon. After logging
off the computer, the Windows Welcome screen is displayed with the names
of
the two user accounts I've created on this machine displayed. Both
accounts
have passwords enabled. When I click on either account so that I can
enter
the password and logon, which the account gets highlighted, there is never
a
cursor present in the password box. Because of this, I cannot enter a
password and hence cannot logon. The only way around this is the
Ctrl-Alt-Del sequence which brings up the standard logon screen. From
then I
can enter a username and password and logon. Alternatively, I can
shutdown
and reboot the system and then for one time and one time only, I can enter
a
password on the Windows Welcome screen.
Are there any users set up on the machine with no password, aside from the
Guest user?
Is the Guest user enabled?
You first just said it "won't allow password entry". Now you say there is a
password box, and no cursor present? Is the mouse still on the screen?
Does the password box appear to be completely disabled? Did you try
selecting it with the keyboard ie tab key?
Does it still have a problem if you disconnect it from other machines?
The second problem has to do with the "MCI Command Window" dialogue box
popping up on shutdown. When this message is displayed, the system waits
till I "End Task" before continuing the shutdown. This problem appears to
be
quite common as I've seen others searching for a resolution as well. I
cannot associate any program I'm running with this message. Sometimes I
think it has to do with Windows Media Player or WinDVD or some other video
program, but when I run them, and shutdown everything works. But when I'm
not watching, this message just pops up.
I did a quick search of MCI errors and the first suggestion it seems is to
put your Windows disk in, start an install, and select "repair".
You might try restoring if you have good restore points set up.
As far as the task manager goes, you may not be able to view it while the
MCI message is up if it comes up while you are shutting down. If the
message sometimes comes up and sometimes doesn't, if you can figure out what
you can do to make it come up - try checking task manager before shutdown on
a clean startup/shutdown and comparing processes running to just before
shutting down where you get that message.
As far as the registry goes, check what processes Windows runs in the
background. The first place to check is your startup.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
and any other keys you might have in those paths that start with "Run".
Those are all programs that run when you start your machine.
If you can find the name of a process in Task Manager associated with the
error, you can search the registry for that too and you may be able to
figure out what is causing the error.