Why is redirect rule absent from my rules and alerts options?

[PhineasP]

Outlook 2003 help at
<http://office.microsoft.com/en-au/outlook/HA011502011033.aspx?pid=CH063564671033>
offers a choice of either forwarding or redirecting mail. I want to redirect
mail to a webmail address to access it more easily while travelling. Redirect
suits me better than forwarding, as forwarded mail all appears to come from
me (i.e. original sender is not visible until mail is opened -- bit
inconvenient).

The forwarding option/s are visible among the checkboxes under 'Rules and
alerts' but there is no sign of the 'Redirect it to people or distribution
list' checkbox mentioned in the help text. Can anyone shed any light on this?
Thanks

Jim

 

[Nikki Peterson]

The "Redirect" is available only with an Exchange Server.
Do you use the Exchange Server?

Nikki

Outlook 2003 help at
<http://office.microsoft.com/en-au/outlook/HA011502011033.aspx?pid=CH063564671033>
offers a choice of either forwarding or redirecting mail. I want to redirect
mail to a webmail address to access it more easily while travelling.
Redirect
suits me better than forwarding, as forwarded mail all appears to come from
me (i.e. original sender is not visible until mail is opened -- bit
inconvenient).

The forwarding option/s are visible among the checkboxes under 'Rules and
alerts' but there is no sign of the 'Redirect it to people or distribution
list' checkbox mentioned in the help text. Can anyone shed any light on
this?
Thanks

Jim

 

[PhineasP]

Thanks Nikki. No, I don't use the exchange server but that obviously explains
the missing link. Perhaps the help text should draw that distinction between
the self-contained software and external resources.
Guess I go back to forwarding! (sigh)

Jim

 

[Diane Poremsky [MVP]]

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helpful and they will fix it.

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[Brian Tillman [MVP - Outlook]]

Thanks Nikki. No, I don't use the exchange server but that obviously
explains
the missing link. Perhaps the help text should draw that distinction between
the self-contained software and external resources.
Guess I go back to forwarding! (sigh)

There is an add-in you can buy that will enable redirect for non-Exchange
accounts. See this:
http://www.mapilab.com/outlook/redirect/ . Both sender and recipient must
have it, however.

 

[Diane Poremsky [MVP]]

or you can forward as attachment. the recipient can then drop the attachment
in their mailbox and reply to it.

--
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[Masta7Mail]

Outlook 2003 help at
http://tinyurl.com/c8m9y7
offers a choice of either forwarding or redirecting mail. I want to
redirect
mail to a webmail address to access it more easily while travelling.
Redirect
suits me better than forwarding, as forwarded mail all appears to come
from
me (i.e. original sender is not visible until mail is opened -- bit
inconvenient).

The forwarding option/s are visible among the checkboxes under 'Rules
and
alerts' but there is no sign of the 'Redirect it to people or
distribution
list' checkbox mentioned in the help text. Can anyone shed any light on
this?
Thanks

Jim

Jim,

You have to click next for conditions before you will see the selection
for 'Redirect it to people or distribution list'.

Try these directions:

1. In the Outlook Inbox, click on Tools | Rules and Alerts to display
the Rules and Alerts dialog box.

2. In the Rules Wizard dialog box, click on the New Rule button to
display the first step in the rule creation wizard.

3. Click in the Start from a blank rule box, make sure that the Check
messages when they arrive option is selected and click on the Next
button. The second step in the rule creation wizard will be displayed.
This step lets you set conditions.

4. For the rule to apply to all incoming messages, make sure that none
of the conditions are checked and click on the Next button. A warning
message will be displayed.

5. Click on the Yes button to confirm that you want the rule to be
applied to all incoming email. The third step in the rule creation
wizard will be displayed. This step lets you set actions.

6. In the list of actions, check redirect it to people or distribution
list. The redirect statement will be added to the rule description
area.

7. In the rule description area, click on the blue underlined phrase
people or distribution list to set the address to send messages to.
The Rule Address dialog box will be displayed.

8. An internal address can be selected by choosing it from the list in
the left pane and clicking on the To button. An external address can be
typed directly into the right pane.

9. After specifying the address to forward to, click on the OK button
to return to the Rules and Alerts step 3 dialog box.

10. The redirect action only forwards a copy of the incoming mail to
the specified destination. The original message will remain in your
Inbox.

Hope these directions are clearer for you! Good Luck.

 

[Nikki Peterson]

Yes, I use the "Redirect" and it is wonderful. Forwards just don't
cover what it does.

Nikki

Thanks Nikki. No, I don't use the exchange server but that obviously
explains
the missing link. Perhaps the help text should draw that distinction between
the self-contained software and external resources.
Guess I go back to forwarding! (sigh)

Jim

 

[PhineasP]

Thanks Masta7, but unfortunately the redirect checkbox is still absent from
the list -- only the 'forward to' options are there. As Nikki indicated above
perhaps the redirect option is only available to accounts using exchange.

Jim

 

[Masta7Mail]

Jim,

Ahhhh makes sense. I tested using my Outlook mailbox and I'm using a
hosted Exchange account. You should look into it. It's relatively
inexpensive and I find it's well worth it because I have to have my
e-mail and calendar on more than one computer as well as my
blackberry.

Perhaps that add in that was suggested may work for you.

Good Luck!