Why is my attachment being replaced with Winmail.Dat?

[JamesL]

I have been having some troubles with attachments lately. I have a file
either as a .DOC word document or zipped to .ZIP. I send that file to a
group of persons. They are using Lotus Notes. Some of them receive the
file without trouble. Some do not receive the file. It is replaced with a
file called winmail.dat that does not contain the original info. I have
tried sending the same file though my ISP's webmail and they all receive it
fine. If I send the file from outlook using Plain Text instead of Rich Text
or HTML they all receive it fine.

What's the scoop? Anyone?

James

 

[Guest]

Probably a SPAM setting on the end of the receiver...

 

[Brian Tillman]

I have been having some troubles with attachments lately. I have a
file either as a .DOC word document or zipped to .ZIP. I send that
file to a group of persons. They are using Lotus Notes. Some of
them receive the file without trouble. Some do not receive the file.
It is replaced with a file called winmail.dat that does not contain
the original info. I have tried sending the same file though my
ISP's webmail and they all receive it fine. If I send the file from
outlook using Plain Text instead of Rich Text or HTML they all
receive it fine.

You solved your own problem. Rich Text is a format that can be read only by
Outlook. Send your mail in Plain Text or HTML.

 

[Eugene]

Hi

It depends on the version of Lotus Notes that they have Notes version
5 and earlier is pretty stupid and does not understand Microsoft rtf
format Notes 6 however does. You can resolve this if you send mail to
those contacts in plain text and you can set that on their contact
details or if you are migrating from Notes to Exchange and you need to
send mail between the two environments you must change the following
in Exchange 2003 uner Global settings Internet mail format add the
smtp domain and change the message format to Unicode (UTF-8).

This worked for us and you are welcome to try it.


Eugene

 

[JamesL]

I went to the contact details tab but did not see a setting for plain text.
Can you be more specific? Are you suggesting I can set Plain Text for
specific contacts versus all outgoing mail? I only find the setting for all
outgoing mail.

James

 

[Brian Tillman]

I went to the contact details tab but did not see a setting for plain
text. Can you be more specific? Are you suggesting I can set Plain
Text for specific contacts versus all outgoing mail?

Yes. Double-click on the Contact's E-mail address. You'll get a properties
page that allows you to choose the mailing format from a drop-down at the
bottom.