why do some emails with picture not show the pics?

[FireBrick]

Sometimes emails that have embedded pictures result in a red x indicating
the picture didn't come through.

Most of the time they do.

But from some people, they don't.

I got two from the same person this week and neither of the emails showed
the pictures.
Although when I replied to the first that the pics didn't come through, he
replied to me that my reply to him did indeed display the pics.

running Vista Premium and Windows Mail


please and thank you

 

[Steve Cochran]

Check that linked images aren't blocked under Tools | Options | Security.

steve

 

[Gary VanderMolen]

Was that person sending with Microsoft Outlook?

 

[FireBrick]

I checked with the Writer
He's using Comcraps SmartZone....he said he doesn't like it but it broke his
normal email client during the install and hasn't been able to fix it as
yet.

He did say it was 'soft of a Outlook knockoff'.

 

[FireBrick]

I forgot to say
I do have all those setting in Tools

And only this one persons pictures result in Red X

 

[Steve Cochran]

Tell him to send the messages as plain text and see if you get the images
then.

steve

 

[Gary VanderMolen]

Sounds like the problem is on his end.