Why contact not showing up in address book

M

MS

One of our developer has their program to create contacts in CONTACTS folder
automatically, I can see the contacts in the folder (with proper SMTP and
name, etc), but when you go to the address book and choose CONTACTS, those
contacts are NOT showing up there, only those manual created contacts show
up.

For those not-showing up contacts, if you retype or just copy&paste the
email address and save, they will show up in the address! I'm sure the email
is correct, but you have to type/paste it again before it can show up in
address book.

Can't find answer in Technet either. Any one has idea?

thanks a lot,

MS
 
S

Sue Mosher [MVP-Outlook]

The code is probably not resolving the email address in the contact. Only
contacts with resolved addresses (or fax numbers) appear in the address
book. When you open the contact, is the email address underlined?
 

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