why can't open excel?

H

harrycatcjf

Now i can't open excel,because i recieve the error message:
EXCEL 在 0167:300267fc module
EXCEL.EXE cause an invalid page fault。
Registers:
EAX=0062e9a0 CS=0167 EIP=300267fc EFLGS=00010246
EBX=00000000 SS=016f ESP=0062e92c EBP=0062e998
ECX=00000000 DS=016f ESI=00000000 FS=1a57
EDX=00000000 ES=016f EDI=01013d7c GS=0000
Bytes at CS:EIP:
8b 31 e8 20 00 00 00 50 ff 35 58 80 68 30 ff 56
Stack dump:
00000012 00000000 00000000 0062e9a0 00000000 30026820
00000012 0062e9a0 00000000 3002679f 00000012 0062e9a0
00000002 01010010 00000028 000008f0
But word,ppt,access are ok.i reinstall the office
program,it doesn't work.
why?
how can i fix it?
Any suggestion will be appreciated.
 
N

Norman Harker

Hi Harry!

Close Windows and re-open to ensure that any partly installed programs
have finished with the contents of the temp file.

To find your Temp file pretty quickly with either Operating System:

Start->Run
Type the following
%Temp%
Press OK

OR:

In Explorer for Windows 95/98 or ME

Find and Select C:\Windows\Temp File

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local settings\temp


Select all files and delete.

If you feel that’s extreme, just copy them to a new location before
deleting but remember that you can delete them later.

Try Excel again.

If that doesn't work, it could be a bloated xlb file.

Locate *.xlb using Search for files and folders. If it is much above
50KB rename it and try opening Excel again.

Report back as it helps others [and they are other suggestions that
don't involve bricks]
 

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