why cant i open the free/busy information on an appointment in an.

[Guest]

the company standard is to share calendars. when i double-click on
appointments in most of other people's calendars the appointment details
open, and I can see attendees, meeting details, etc. however, in some
people's calendars i can't open their appointments. i get the message "can't
open this item. unable to open the free/busy information", even on
appointments that don't appear to be "private".
I'm using outlook 2000 on an email server, but can't tell who is using
outlook 2000 or 2003.

 

[Guest]

SYMPTOMS
When you use the meeting planner to view another person's free/busy time,
you may receive the following error message:
Unable to load free/busy information
CAUSE
This behavior may occur because there is a problem with the other person's
published free/busy information.
RESOLUTION
To resolve this behavior, refresh the free/busy information by running
Outlook with the /CleanFreeBusy command-line switch on the computer that is
experiencing problems publishing free/busy information. To do this: 1. Click
Start, and then click Run.
2. In the Open box, type outlook.exe /cleanfreebusy.
3. Click OK.

 

[Guest]

We are experiencing the same problem and this does not resolve it. It only
occurs to users using outlook 2000 and trying to view someone using outlook
2003.

Anyone found a solution?