There are a number of reasons why this might be happening, but the most
likely is that you're running the envelope through in a spot where the
printer isn't printing. If you just move the envelope so it runs through the
printer at a different spot (aligned to the right, for example, instead of
the left), you might solve your problem.
Try setting your printer as if you were printing an envelope, but run a
full-sized sheet of paper through the printer instead of an envelope. If the
paper shows the return address somewhere, align the envelope with that spot.
I hope this helps. If it doesn't, post back with more info on version of
Word, type of printer, etc.
Fred
