Which device is crashing my computer???

[Guest]

Hi,

I have WinXP pro on P4 @ 2.4ghz / Nvida GeForce MX 400 64mb/ ESS 56k modem /
Audgy Platinum / Gigabyte motherboard.

I have been getting blue screen "STOP" errors for a long time. I have tried
everything I can think of, scans, clean re-installed XP etc. I guess I have
come to the conclusion that it must be a hardware problem. Microsoft crash
analysis says "device driver".

I suspect the video card (as the crash always occurs under some kind of
video load - games usually) and the video card itself feels very hot when I
touch it soon after the crash. Is there a way I can test this? - before I
rush out to buy a new graphics card?

thank you

 

[jeffrey]

Hi,

Have you installed the latest NVidia drivers? Also, I would disable or
uninstall NView, especially if your only using one display. Another thing
that might help, is a defrag of the drive with the game. I had a similiar
problem with my computer with Eve Online. The game didn`t like one version
of the driver, also for some reason, a defrag helped it as well.

Also if the card runs hot, it will behave like your CPU, slow down and
crash. So either get some air circulation in there or change cards with one
that has a cooling fan on it.

Jeff

 

[Guest]

Try running windows driver verifier to locate all your unsigned drivers. At
the run command type in "verifier" to set it up. That will help you identify
possible bad or wrong drivers installed for various devices.

 

[Derek]

Hi,

I have WinXP pro on P4 @ 2.4ghz / Nvida GeForce MX 400 64mb/ ESS 56k modem /
Audgy Platinum / Gigabyte motherboard.

I have been getting blue screen "STOP" errors for a long time. I have tried
everything I can think of, scans, clean re-installed XP etc. I guess I have
come to the conclusion that it must be a hardware problem. Microsoft crash
analysis says "device driver".

I suspect the video card (as the crash always occurs under some kind of
video load - games usually) and the video card itself feels very hot when I
touch it soon after the crash. Is there a way I can test this? - before I
rush out to buy a new graphics card?

thank you

Have you looked in the dump file to see if there's anything there that
might tip you off to whether or not it actually is a device driver and
not the card itself?

http://support.microsoft.com/kb/315263/EN-US/

I had been having network problems recently, but until Windows BSODed
on me, I didn't know why. The dump file contained the following:

*** ERROR: Module load completed but symbols could not be
loaded for FA312nd5.sys
Probably caused by : FA312nd5.sys ( FA312nd5+96e )

The "probably caused" line pointed me directly to my network card
drivers, since "FA312" is the model number of my card.

You might be able to track down something similar to pin down your
problem. Of course, you might have already tried this, in which case
I've wasted your bandwidth.

 

[Guest]

Thanks for your reply Jeffery. Could you please explain what NView is, and I
could uninstall it?

thanks,

Chris

 

[Guest]

Thanks Derek, I will give this a try.

Have you looked in the dump file to see if there's anything there that
might tip you off to whether or not it actually is a device driver and
not the card itself?

http://support.microsoft.com/kb/315263/EN-US/

I had been having network problems recently, but until Windows BSODed
on me, I didn't know why. The dump file contained the following:

*** ERROR: Module load completed but symbols could not be
loaded for FA312nd5.sys
Probably caused by : FA312nd5.sys ( FA312nd5+96e )

The "probably caused" line pointed me directly to my network card
drivers, since "FA312" is the model number of my card.

You might be able to track down something similar to pin down your
problem. Of course, you might have already tried this, in which case
I've wasted your bandwidth.

--
Derek

The downside of being better than everyone else is that people tend to
assume you're pretentious.

 

[Guest]

I will give this a go. Thanks for the reply.

Try running windows driver verifier to locate all your unsigned drivers. At
the run command type in "verifier" to set it up. That will help you identify
possible bad or wrong drivers installed for various devices.

 

[jeffrey]

Hi,

From what I saw on the NVidia site, Nview is a program to control multiple
displays on one computer. Not really sure though, since I didn`t install
that nor use it. Just check out NVidia site and read up on it. Usually
they have specified instructions on how to install, use, and uninstall stuff
(Usually).

Jeff

 

[waratah]

I can't read the dump file. I can't load the dumpchk.exe program.

chris

 

[Greg R]

I can't read the dump file. I can't load the dumpchk.exe program.

chris

Are you using xp sp2? If so. Edit c:\boot.ini file

Since may be your hardware you might have

/NoExecute=AlwaysOn if so try Changing it to /NoExecute=OptIn

The if that does not work change it to /NoExecute=AlwaysOff

Also remove /PAE switch if it exist

Greg R

============
Signature

http://www.aclu.org/refusetosurrender/

 

[Derek]

I can't read the dump file. I can't load the dumpchk.exe program.

I ne'er got that to run either. I installed the "Debugging Tools" and
used WinDbg.

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

WinDbg.exe can open the dump files found in C:\Windows\Minidump (which
may vary depending on where you have Windows installed).