when I open outlook word opens in a second window

G

Guest

When I open outlook 2007 Word opens a second window. When I close that
window the reading pane closes the E-mail that was displayed in it. When I
open an E-mail either to view it or to composre a new on a second, third and
fourth window opens in corrispondence with that action. This continues
happening every time i work with Word as the editor. unfortunately I cant
shut that of in 07'. Also, If I click replly on the main outlook screen
without opening the message first, I am unable to send that message. i hit
send an litterally nothing happens. The program does not freeze, it just
does nothing. If anyoe has any idea how to remedie these issues a little
help would be greatly appreciated.
 
R

Roady [MVP]

Are you perhaps in a multi-monitor setup with a Matrox videocard? In that
case you'll need to update your video card driver.
 
G

Guest

I am ! Bu I beleive that I have the newest drive they have released. Is
their another resource for a newer driver?

Roady said:
Are you perhaps in a multi-monitor setup with a Matrox videocard? In that
case you'll need to update your video card driver.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

rockcrawler02 said:
When I open outlook 2007 Word opens a second window. When I close that
window the reading pane closes the E-mail that was displayed in it. When
I
open an E-mail either to view it or to composre a new on a second, third
and
fourth window opens in corrispondence with that action. This continues
happening every time i work with Word as the editor. unfortunately I cant
shut that of in 07'. Also, If I click replly on the main outlook screen
without opening the message first, I am unable to send that message. i
hit
send an litterally nothing happens. The program does not freeze, it just
does nothing. If anyoe has any idea how to remedie these issues a little
help would be greatly appreciated.
 
R

Roady [MVP]

Don't know but it is a known issue with their driver (I'm not THAT good in
guessing ;-). Sometimes they release a driver with these issues and
sometimes they don't. You could contact Matrox directly on this and see if
they have a permanent fix.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

rockcrawler02 said:
I am ! Bu I beleive that I have the newest drive they have released. Is
their another resource for a newer driver?

Roady said:
Are you perhaps in a multi-monitor setup with a Matrox videocard? In that
case you'll need to update your video card driver.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

message
When I open outlook 2007 Word opens a second window. When I close that
window the reading pane closes the E-mail that was displayed in it.
When
I
open an E-mail either to view it or to composre a new on a second,
third
and
fourth window opens in corrispondence with that action. This continues
happening every time i work with Word as the editor. unfortunately I
cant
shut that of in 07'. Also, If I click replly on the main outlook
screen
without opening the message first, I am unable to send that message.
i
hit
send an litterally nothing happens. The program does not freeze, it
just
does nothing. If anyoe has any idea how to remedie these issues a
little
help would be greatly appreciated.
 
G

Guest

I lied, I found a newer Driver and it fixed my problem. Thanks for being so
Don't know but it is a known issue with their driver (I'm not THAT good in
guessing ;-). Sometimes they release a driver with these issues and
sometimes they don't. You could contact Matrox directly on this and see if
they have a permanent fix.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

rockcrawler02 said:
I am ! Bu I beleive that I have the newest drive they have released. Is
their another resource for a newer driver?

Roady said:
Are you perhaps in a multi-monitor setup with a Matrox videocard? In that
case you'll need to update your video card driver.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

message
When I open outlook 2007 Word opens a second window. When I close that
window the reading pane closes the E-mail that was displayed in it.
When
I
open an E-mail either to view it or to composre a new on a second,
third
and
fourth window opens in corrispondence with that action. This continues
happening every time i work with Word as the editor. unfortunately I
cant
shut that of in 07'. Also, If I click replly on the main outlook
screen
without opening the message first, I am unable to send that message.
i
hit
send an litterally nothing happens. The program does not freeze, it
just
does nothing. If anyoe has any idea how to remedie these issues a
little
help would be greatly appreciated.
 
R

Roady [MVP]

You're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

rockcrawler02 said:
I lied, I found a newer Driver and it fixed my problem. Thanks for being
so
Don't know but it is a known issue with their driver (I'm not THAT good
in
guessing ;-). Sometimes they release a driver with these issues and
sometimes they don't. You could contact Matrox directly on this and see
if
they have a permanent fix.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

message
I am ! Bu I beleive that I have the newest drive they have released. Is
their another resource for a newer driver?

:

Are you perhaps in a multi-monitor setup with a Matrox videocard? In
that
case you'll need to update your video card driver.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----

message
When I open outlook 2007 Word opens a second window. When I close
that
window the reading pane closes the E-mail that was displayed in it.
When
I
open an E-mail either to view it or to composre a new on a second,
third
and
fourth window opens in corrispondence with that action. This
continues
happening every time i work with Word as the editor. unfortunately
I
cant
shut that of in 07'. Also, If I click replly on the main outlook
screen
without opening the message first, I am unable to send that
message.
i
hit
send an litterally nothing happens. The program does not freeze,
it
just
does nothing. If anyoe has any idea how to remedie these issues a
little
help would be greatly appreciated.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top