Outlook will not open...


W

wickedsuperbikes

Outlook 2007 will not open under any of the following conditions:

Send Page by E-mail… in IE7
Send Link by E-mail... in IE7
Send To...Mail Recipient in Vista Ultimate
Send...E-mail in Word or Excel 2007

If Outlook is already closed and I click on any of the above tasks Outlook
does not open (no warning message appears and no Outlook email window opens).
After this occurs, if I click on the Outlook icon, it won't open unless I go
into Windows Task Manager, find OUTLOOK.EXE in Processes and click End
Process. It appears that Outlook is trying to start but it hangs up.
Further, if IE7, Word, or Excel is the one used to attempt to sent the email
through Outlook, it too locks up until OUTLOOK.EXE is ended.

If I have Outlook 2007 open already and perform any of the above tasks
Outlook opens a new email window and everything appears to work fine.
Additionally, if I use a mailto: link (even with Outlook closed) it opens up
a new email window like normal.

I am running Vista, IE7, & Outlook 2007. Outlook is my default email handler.

I've found several others with this same problem, but have not come across a
solution.

I would appreciate any assistance I can get.
 
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W

wickedsuperbikes

The solution is to remove Apple Mobile Device Support in Control Panel, but
if you have an iPod/iPhone you need to keep it and are stuck with the problem
until Apple does something about it.
 
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L

lws

Not only a Vista problem. I got so disgusted with Vista, including the above
mentioned problem, that I bought a new XP machine and installed Office 2007.
Same problem on XP. After attempting to send from word with Outlook closed
Outlook will not open unless I reboot or kill the Outlook process tree and
reopen Outlook before sending. Maybe I need to roll back to Office 2003
which worked fine under XP; I'm considering purchasing an IMAC and abandoning
Microsoft all together.
 

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