You've been told wrong! Please remove the MVP from your signature; you
are obviously NOT an MVP.
Anyway, go rename it. Start Word and a new normal.dot will be created for
you. Once you're happy with the results you can delete the renamed
document.
With the possible exception of word 2007 which I haven't seen yet,
deleting normal.dot is a recommended way to correct that sort of problem
since day one. I would suggest you go to MS and research the issue more;
since you're an MVP that should be easy to do. That way you'll know more
what templates are about and what is contained in them, which CAN, but
probably isn't in your case, be quite important to the user.
Pop
I've been told that you NEVER delete that file. Rename it, yes, but
never delete it.
Norm said:
Have you tried closing word and deleting your normal.dot
It will be recreated when you reopen word.
:
Why is my "Blank Document" not blank?
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm
--
JoAnn Paules
MVP Microsoft [Publisher]
Whne I open a new word document there is an old document there. This
happens
every time I try to open a blank document. How do I reset my
blank doc to
be
blank?