B
Bert Kinney
The purpose of the clean boot was to find if something in the boot
process is causing SR to fail. You don't mention if anything was
found, and if nothing was removed I doubt the problem will be fixed.
While troubleshooting you can use the
XPSystemRestorePointFrequency.vbs script to speed things up.
In the mean time I have created a site for using and troubleshooting
System Restore. In this case it may be a good review and make sure we
didn't miss anything, so far.
http://home.earthlink.net/~mvp_bert/index.html
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
process is causing SR to fail. You don't mention if anything was
found, and if nothing was removed I doubt the problem will be fixed.
While troubleshooting you can use the
XPSystemRestorePointFrequency.vbs script to speed things up.
In the mean time I have created a site for using and troubleshooting
System Restore. In this case it may be a good review and make sure we
didn't miss anything, so far.
http://home.earthlink.net/~mvp_bert/index.html
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Hi Bert:
I followed your suggestions re clean boot and after
restoring the settings the system made a restore point,
having deleted the earlier Restore Point during the clean
boot process.
Incidentally when the machine is 'clean booted' I was not
able to access 'Help and Support' so could not check
status of SR points but I guess that is to be expected. However,
after restoring the system to 'normal operation'
and checking the System Restore Point status i.e. the
calendar, all previous Restore Points were gone and a new
'Point' made. I have subsequently manually created
another 'Restore Point' and now have two. The two
'Points' have survived over night but the system has yet
to automatically create another Restore Point. That will
be the test as it is when the system automatically
creates another point that all previous points are
deleted. I will keep you posted.
Edward W. Thompson said:Hi Bert
Thanks for looking at the srdiag.cab for me. Pity
nothing seems amiss. With respect to the deletion of Restore
Points, this
seems to occur when the System tries to automatically
create another Restore Point, it is not associated with
rebooting or indeed the over night shut down as I have
now determined. For example three restore points were
deleted yesterday at 1830h, again the System reports
insufficient space, and a new Restore Point made 30 min.
later. Yes, I found out I cannot monitor a single partition
other than the partition on whichWindows is installed.
:-(. I'll give the 'clean boot' suggestion a try and see what
happens. Regards
Bert Kinney said:Hi Edward,
I have taken a look at the srdiag Cab and nothing jumps
out. A partition other than the Windows partition can not be
monitored by itself.
Are the restore points removed on every reboot, or just
once a day? As the next step I would suggest performing a Clean
Boot using the following article.
http://support.microsoft.com/default.aspx?scid=kb;en-us;310353
On each reboot check to see if all the restore points
are removed. --
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Edward W. Thompson wrote:
Hi Bert:
Not sure what you mean by SR doing what it is designed
to do. I have over 10GB free space on C: partition so
SR should not suspend operation. It seems as if SR is
misreading the available space.
Anyway, have done what you suggested and only one
restore point was showing after running "Print the list
of available System Restore Points.vbs".
I then turned off System Restore, thus deleting all
Restore Points, rebooted, then turned on SR for C:,
rebooted. A single SR was automatically made and the
free space on the partition (C shows as 11.50GB and
space available for SR 1799MB. I then created manually
two other Restore Points, each Restore Point decreased
the free space on the drive by 0.04GB (40MB). After
each Restore Point I ran "Print the list of available
System Restore Points.vbs and the output showed each
Restore Point created for a total of three SRs. After
three restore points the free space was 11.42GB.
With respect to my previous post, what I mean by shut
down, I actually turn the machine off.
I greatly appreciate your assistance in trying to solve
this problem.
I have not 'snipped' the earlier posts as I think a
full record of the steps taken may assist others with a
similar problem.
I re-examined 'Event Viewer' for yesterday and it again
records that SR was shut down due to insufficient
space on
\\?\Volume{92c3ffeb-0d3d-11d9-9650-806d6172696f}\. Do
you know how I check what this refers to? I assume it
must be the C: partition as this is the only partition
being monitored. I ran this through 'Find' in Regedit
but there is no record of this designator in the
message Hi Edward,
SR is doing exactly what it was designed to do when
free disk space reaches 50mb's. At 50mb's SR SR
Suspends, and purges all restore points. So there
should be none. Now what we need to do is track down what's
using up
all the free space causing this to happen.
Use the frequency script to set the auto restore point
time back to 24 hours. We know auto restore is
working. Download the "Print the list of available System
Restore Points.vbs" script from the following page
and run it. It should show only the restore points
made today.
http://home.earthlink.net/~mvp_bert/html/srscripts.html
Check and make note of how much free disk space is
available in the C:\ partition.
Create another restore point and recheck the free disk
space. How much did is use.
When you say shut down at night, how is the system
being shut down? Is it by chance going into Suspend or
Hibernate? --
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Edward W. Thompson wrote:
Hi Bert:
Your comprehensive suggestions are much appreciated.
I have followed your suggestions and the machine made
multiple Restore Points (every hour setting). The
next day, today, after the machine shut down for the night
there are no Restore Points, all have been deleted
overnight. This is typical of my problem. I can
make multiple restore poiints on day one but after an
overnight shutdown all are gone. Event Viewer/System
shows the following at about 1700h yesterday
"The System Restore service has been suspended
because there is not enough disk space available on the drive
\\?\Volume{92c3ffeb-0d3d-11d9-9650-806d6172696f}\.
System Restore will automatically resume service once
at least 200 MB of free disk space is available on
the system drive".
At startup today in Event Viewer/System the following
shows
"The System Restore service has resumed monitoring
due to space freed on the system drive."
Only the partition on drive C is being monitoired by
SR and the free space on the drive is shown as 11.65GB.
As only the C: partition is monitored by SR I am
assuming the reference
\\?\Volume{92c3ffeb-0d3d-11d9-9650-806d6172696f}\.
relates to the C: partition although the designator
\\?\ seems strange.
Any suggestions on how to solve this will be
in message
Hi Edward,
Yes run the RestorePointFrequency.vbs script. Make
sure the frequency is set to no more than 24 hours.
If the Disk Cleanup utility is being used, make sure
clean up under System Restore is unchecked on the
More Options tab. Having this checked will remove
all restore points except the most recent one. Perform
this test: 1. Confirm that Task Scheduler Service is running.
a. Click Start, click Run, and then type CMD then
press enter. b. Type Net Start at the command
prompt and press enter to make sure that the Task
Scheduler service is up and running. 2. Disable and
re-enable system restore to delete all
the restore points on the system.
3. Turn off SR on all partitions/drives other than
the one Windows is installed on.
4. Reduce the "Disk space usage" to just under 1GB.
5. Open My Computer and right click on the drive
where Windows is installed and SR is monitoring,
then click properties. Confirm that the free disk
space is over 10gbs as noted earlier. In SR reduce
the "Disk space usage" to just under 1GB.
6. Turn off the screen saver, and adjust the power
management options so the system will not go into
standby or hibernate. 7. Use the
RestorePointFrequency.vbs script and set the
frequency to 1 hour. Leave the system unattended
for 1 hour, then check SR for an automatic RP. Restore
points are only created during idle time; for example, when
there is no mouse, keyboard, or disk i/o activity.
8. Check the event viewer to see if there are any
events denoting Restore points being purged.
--
Regards,
Bert Kinney [MS-MVP DTS]
http://dts-l.org/
Edward W. Thompson wrote:
My thanks to you and Bert for your replies.
Unfortunately I have tried all the methods
suggested without result. I run KAV and NOD32 as
AVPs and CWShredder, Spybot S&D, Ad Aware and
SpyBlaster so I think I have as much protection as
is available against 'nasties, as there is. I
have also run on line scanners on the machine and
as far as I can determine the the machine is
'clean'. As far as actual free space is concerned
the 10GB plus free is the space free on partition.
I take your point re the need to create restore
points for partitions containing data and program
files. I haven't have yet tried XPSystem
RestorePointFrequency.vbs but will do so.
This problem, while it seems rare is not unique. I
have seen two other references to the same problem
but no solution so far. As I create daily copies
of the Registry using ERUNT the problem for me is
an annoyance rather than 'critical'.
Once more thanks to you and Bert for your kind
advice. "Gerry Cornell" wrote
System Restore will create Restore Points for each
and every drive / partition unless told
otherwise. As Restore Points essentially only contain
information relating to the windows system there is little
point creating Restore Points for drives / partitions
only containing programme files and or data
files. The way you have phrased your message infers that
your
10 gb plus free space is spread across all drives
/ partitions. However, only the free space on the
partition containing your Windows operating
system will be taken into account in determining whether
it is possible to create restore points. How large is
the partition containing the windows operating
system and how large is the free space on that
partition. If I have deduced the cause of your
problem properly it may be possible to resolve
your problem by moving
folders / files to another partition. Where are
your temporary internet files and your My
Documents located? Also where is your Outlook Express store
folder? How much drive space is allocated to
System Restore for your windows partition -System Restore
-Settings. --
Hope this helps.
Gerry
System Restore does not automatically create
Restore Points for me as the vent Log 'claims' I
have insufficient space. All partitions and
drives have 10GB plus free space. Have tried
reloading SR but have not yet been able to solve
the problem. Any suggestions? I can create
Restore Points manually, any number on any day, but all but
one are deleted after 24 hours
presumeably by FIFO.