What to do if Outlook can't remember password?

[Guest]

when I first open outlook it fails to remember my password (contained in the
box that also includes my username and popserver info) even though I check
"save to password list."

 

[Brian Tillman]

when I first open outlook it fails to remember my password (contained
in the box that also includes my username and popserver info) even
though I check "save to password list."

Outlook version? WIndows version?

 

[Guest]

Hi Brian,

I have the ame issue as this lady and wonder if you can help. Evertime I
load up Outlook it asks me for my paswords for each POP account again. I put
in the passwords and tick ave to pasword list. I chck in my accounts to see
that they have been updated, and they have.
I then close down outlook and when re-opening the passwords ha gone again.

HELP!!!

I am using Outlook 2002 and Windows Vista.

All has been OK for 2 weeks and this problem just started 2 days ago. I did
download something caled bearshare on the same day and I wonder if that woul
be the reason.


Thanks very much for your time

Robin

 

[Brian Tillman]

I have the ame issue as this lady and wonder if you can help.
Evertime I load up Outlook it asks me for my paswords for each POP
account again. I put in the passwords and tick ave to pasword list.
I chck in my accounts to see that they have been updated, and they
have.
I then close down outlook and when re-opening the passwords ha gone
again.

HELP!!!

I am using Outlook 2002 and Windows Vista.

Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.

 

[Guest]

Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.

 

[Guest]

Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.

There is a support article on this, #290684, at
http://support.microsoft.com/default.aspx/kb/290684. Problem is I can't make
it work on my vista o/s. This problem of not remembering passwoords has
plagued me for years now, I was excited to find the fix, but now can't make
it work in Vista.

Specifically, when I try to access the relevant registry key I get the
message "Registry Editor could not set security in the key currently
selected, or some of its subkeys". Then when I try to delete the S-1-5-21
etc. subkey I get the message "Cannot delete subkey...Error while deleting
key".

I have tried to delete the key while logged in as user and administrator,
but no luck.

Any ideas would be much appreciated. This is a very frustrating bug.

 

[Brian Tillman]

There is a support article on this, #290684, at
http://support.microsoft.com/default.aspx/kb/290684. Problem is I
can't make it work on my vista o/s. This problem of not remembering
passwoords has plagued me for years now, I was excited to find the
fix, but now can't make it work in Vista.

That's because Vista doesn't have the same Protected Storage Subsystem that
Windows XP had.

Specifically, when I try to access the relevant registry key I get the
message "Registry Editor could not set security in the key currently
selected, or some of its subkeys". Then when I try to delete the
S-1-5-21 etc. subkey I get the message "Cannot delete subkey...Error
while deleting key".

I have tried to delete the key while logged in as user and
administrator, but no luck.

Does the referenced key exist? If so, right-click it and examine the
security. Does Aministrator have permission?

 

[Guest]

Has anyone gotten this solution (
http://support.microsoft.com/default.aspx/kb/290684.) to work and fixed the
Outlook 2002 problem of passwords being dropped? Instruction in the solution
seem to address all operating systems except Vista - which is where the
problem occurs??

 

[Brian Tillman]

Has anyone gotten this solution (
http://support.microsoft.com/default.aspx/kb/290684.) to work and
fixed the Outlook 2002 problem of passwords being dropped?
Instruction in the solution seem to address all operating systems
except Vista - which is where the problem occurs??

Vista doesn't have the Protected Storage Subsystem registry entries, so that
solution can't work.