What to do if Outlook can't remember password?

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G

Guest

when I first open outlook it fails to remember my password (contained in the
box that also includes my username and popserver info) even though I check
"save to password list."
 
Jan said:
when I first open outlook it fails to remember my password (contained
in the box that also includes my username and popserver info) even
though I check "save to password list."
Click to expand...

Outlook version? WIndows version?
 
Hi Brian,

I have the ame issue as this lady and wonder if you can help. Evertime I
load up Outlook it asks me for my paswords for each POP account again. I put
in the passwords and tick ave to pasword list. I chck in my accounts to see
that they have been updated, and they have.
I then close down outlook and when re-opening the passwords ha gone again.

HELP!!!

I am using Outlook 2002 and Windows Vista.

All has been OK for 2 weeks and this problem just started 2 days ago. I did
download something caled bearshare on the same day and I wonder if that woul
be the reason.


Thanks very much for your time

Robin
 
cof said:
I have the ame issue as this lady and wonder if you can help.
Evertime I load up Outlook it asks me for my paswords for each POP
account again. I put in the passwords and tick ave to pasword list.
I chck in my accounts to see that they have been updated, and they
have.
I then close down outlook and when re-opening the passwords ha gone
again.

HELP!!!

I am using Outlook 2002 and Windows Vista.
Click to expand...

Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.
 
Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.
Click to expand...

There is a support article on this, #290684, at
http://support.microsoft.com/default.aspx/kb/290684. Problem is I can't make
it work on my vista o/s. This problem of not remembering passwoords has
plagued me for years now, I was excited to find the fix, but now can't make
it work in Vista.

Specifically, when I try to access the relevant registry key I get the
message "Registry Editor could not set security in the key currently
selected, or some of its subkeys". Then when I try to delete the S-1-5-21
etc. subkey I get the message "Cannot delete subkey...Error while deleting
key".

I have tried to delete the key while logged in as user and administrator,
but no luck.

Any ideas would be much appreciated. This is a very frustrating bug.
 
Ralph said:
There is a support article on this, #290684, at
http://support.microsoft.com/default.aspx/kb/290684. Problem is I
can't make it work on my vista o/s. This problem of not remembering
passwoords has plagued me for years now, I was excited to find the
fix, but now can't make it work in Vista.
Click to expand...

That's because Vista doesn't have the same Protected Storage Subsystem that
Windows XP had.
Specifically, when I try to access the relevant registry key I get the
message "Registry Editor could not set security in the key currently
selected, or some of its subkeys". Then when I try to delete the
S-1-5-21 etc. subkey I get the message "Cannot delete subkey...Error
while deleting key".

I have tried to delete the key while logged in as user and
administrator, but no luck.
Click to expand...

Does the referenced key exist? If so, right-click it and examine the
security. Does Aministrator have permission?
 
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