What is the concept of read-receipts in Outlook?

[sekhar]

Hi All,

Can some-one explain what is the concept of read-receipt in Outlook 2002 or
higher? How the Exchange server detects and serves the read-receipts?

The problem is some users are getting read-receipts in some delay around
2hours to 1day. The message body shows the read time think around 10AM but
the reipient receives the receipt at 11:30 AM. Why the lag/delay?

Whether enabling read-receipt is a good concept or bad as per Exchange
server is concerned? Any useful link that explains better?

Thanks,
Sekhar

 

[DL]

The problem with read receipts is that some servers will reject them, and,
if they do get through, its up to the receipient whether they acknowledge
them

 

[sekhar]

I think there is no concept of rejecting read-receipts on Exchange servers.
All the emails are getting through the Exchange server. All the users are
sending the response back. But the delay is there between read time and
receiving time for some emails not all. Please help.

Sekhar

 

[F.H. Muffman]

Can some-one explain what is the concept of read-receipt in Outlook

I think there is no concept of rejecting read-receipts on Exchange
servers. All the emails are getting through the Exchange server. All
the users are sending the response back. But the delay is there
between read time and receiving time for some emails not all. Please
help.

Actually, yes, you can still reject read receipts between Exchange users
from a user point of view, however, I'd probably start with Exchange rather
than Outlook. It's a simple message delay issue and you may want to look
at the message tracking information on the Exchange side to see when the
message gets submitted to the server and where any hold ups might be.