Using Rules with Read Receipts


R

RichUE

I've been reading some earlier posts on this subject but don't understand why
Read Receipts are processed by Rules at all.
I use Outlook 2003 at work in conjunction with an Exchange server on the
company network. I have set up a rule to move messages containing a certain
project term to a project folder. Because the Read Receipts also contain this
word they are also moved. The automatic processing of them fails and the
tracking of sent items does not work. One of the earlier posts says that the
processing is 'broken' by moving the receipts. The receipts have a different
icon from email messages - how do I differentiate them? Why are Read Receipts
processed by Rules anyway, if this 'breaks' the automatic processing?
If I mark received messages with a category and then use a search folder to
filter them (instead of using a dedicated message folder), do I then create a
problem when my Inbox fills up?
 
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D

Diane Poremsky [MVP]

Try an exception to the rule - except if...

specific size... at least 0, at most 2. I'm not sure how large RR are -
they aren't very big, so you might be able to use 1. Unless you always use
plain text and never include quoted text, messages are usually over 5 kb.

or

except if subject contains specific words (Read: or Not Read:)


As for leaving everything in the inbox - while we don't recommend filing
messages into hundreds of folder, too many messages in the Inbox can cause
it to render slow so we recommend moving messages out when you no longer
need them. The folders can hold 65000 (ANSI format) to unlimited (Unicode)
so the inbox is unlikely to ever "get full". My preference is to have
under 3000 in the inbox - I move some as I finish with them and use Exchange
2007's managed folders service to move what I don't.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

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