What does this error mean???

Discussion in 'Windows XP General' started by Newtechie, Sep 23, 2004.

  1. Newtechie

    Newtechie Guest

    Hi all -

    I recently bought a 250 gb hard-drive (Western Digital) and put it in my
    computer. I installed XP Pro w/SP1 using a quick format since the drive was
    new and bare. I did all the critical updates (except SP2), some of the
    optional updates, and a few programs (antivirus, roxio, office, etc). I
    thought every thing was fine until yesterday when I went to start my
    computer, I got this error. "A disk read error occurred. Press
    <ctrl><alt><del> to restart." So I did, only to get this looping error.

    I called WD and they say this isn't a hard drive problem because the system
    is recognizing the hard drive in the BIOS. They say it's possibly a O/S
    problem and I should maybe reinstall it again. I did a few diagnostics
    tests using the disk that came with drive and they both returned 0 errors.
    I tried fixboot, fixmbr, and chkdsk /r to no avail. I did notice however
    when I ran the fixmbr, it gave me a warning that C: was a non-standard or
    invalid master boot record. I don't know what that means but I'm assuming
    it's saying it can't find the boot sector.

    Has anyone else run into this problem and solved it? Any help is
    appreciated. Thanks.

    Computer specs: Dell Dim 4100, 933mhz, 250 gb, 512 mb ram, XP Pro w/SP1

    Newtechie, Sep 23, 2004
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  2. Newtechie

    Rich Barry Guest

    Try a different Ribbon Cable. Are you using Cable Select? You may
    have to do a Complete Format and start over.
    Rich Barry, Sep 24, 2004
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  3. Newtechie

    Newtechie Guest

    Hi Rich,

    Yes I'm using cable select and I did try a new ribbon prior to running the
    diagnostics. I did go ahead and do a clean re-installation so I'll see how
    long it lasts.

    Newtechie, Sep 24, 2004
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