what a friggin mess

B

beryl

O.K. so I am not an expert, but I thought since I have
all microsoft products, that the way this was advertised
on the web site, that it would be just an awesome tool!!!
The download went smooth, as did the scan and setting up
the other options, and it found supposedly 9 severe
threats in 23 files, and the recommendation was to remove
them immediately as I was being EXPOSED, I thought this
was fantastic, since I just ran Mcaffe virus scan and no
infected files were found, ran lavasoft adaware and they
found 7 neglible objects, and of course the never ending
saga of DSO Expolit entries on Spybot S and D. I finally
thought it was a perfect marriage no spyware, worms
trojans or viruses. When I tried to get on the internet
I did not have access, I did not have my start page
either and I kept getting warnings about the
MPFSERVICE.EXE is unable to locate components, this
application has failed to start because SPORDER.dll was
not found, reinstalling the application might help,
mscifapp.exe, can not be found components missing, also
please reinstall your mcafee privacy service, components
missing, the first severe threat warning from microsoft
was the windows system 32 sporder.dll as severe!!! I
thought I was doing the right thing by deleting all these
items that they called out as severe spyware threats, I
do not know now what the heck I deleted if it was right
or wrong now,(I did this both to my computer and my
husbands), I had to re-b oot several times, nothing, I
then had to remove the ms beta programs from both
computers and do a system restore to a point before the
download, it is now 4 1/2 hours into all of this crap,
and I believe Mr Bill needs to get his group together and
work out all the kinks before they have a free offering
to people like me, who think they are getting a reputable
product. I did not know there was NO SUPPORT on this
until, well here I am, a first for me, posting to a news
group, must be nice Mr. Bill to have the public getting
all the kinks out of your software for you, free of any
labor charge...please step up to the plate and give us
something that will work without issues...I do not have
any training in computer software or hardware and rely on
companies like you to make it easier for me, without
having to get a degree in computer engineering........
 
S

Steve Wechsler [MVP]

beryl,

Sorry that your system had issues with this BETA release but you should
beware of potential issues when installing any BETA release :

" Beta Support Policy

* Important Information:
This is pre-release (beta) software distributed for feedback and
testing purposes. Microsoft does not provide technical support for beta
releases (see below for information about how to gain access to
newsgroups). If Windows AntiSpyware (Beta) is causing an issue with your
system, we recommend removing it by using Add or Remove Programs and
even using System Restore if the problem persists. "

This BETA release has not been advertised, but rather contains a
description of it. FYI, have installed on 2 different systems so far
with only minor bugs in the program present. No untoward effect on
either system, so far.


Steve Wechsler (akaMowGreen)
MVP Windows Server
AumHa VSOP
 
S

saigalt

well....you guys are the experts ...but i am inthe
similar position as beryl....rely onthe beta to resolve
issues ....and now i donthave the firewal running .
Removed the damned AS beta ,,,stilldont have the
fierewall running ...so now Iam spending my weekend
scouring all the newsgroups for a solution !!!
 
J

Jon G

What firewall are you running?

It appears you have some misconceptions about beta with this statement:
"rely on the beta to resolve issues". FYI: Never rely on a beta to resolve
anything. One of the key the reasons for beta is to find out what it breaks
:)
 
J

Justin Thyme

In general the word "BETA" (in software terms anyway) means: "not ready for
prime time, so put it on a test machine, and let us know what does not work"

But... because the program was advertised on the main page and in the press
with such great fan-fare, and most people don't read anything having to do
with the software aggrements or instructions, they put on thier machine
anyway, and The average Joe (or Joesephine) don't understand what
"testing", "beta" mean in software terms, they just install it, with the
same reagard as they would put gas in the car, or answer a phone.

But I think if more people read about what happens when they take certian
actions a lot of this software would not be needed anyway.

That being said, Maybe MS should have had a more restriced beta, or have
BIGGER WORDS ON THE INSTRUCTIONS, to get peoples attention on what this test
software actually is, "A Test"
 

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