Weird lost email problem - email downloaded from ISP, but not foun

[JackF]

I noticed today that I wasn't getting any email. So I sent myself a test
email (from a yahoo account), hit send/receive, got the usual box saying
"receiving 1 of 1", it looked like it was downloading (but no green bar) and
then no email. I checked all the folders, and it's not here. I also
searched the entire computer, and none of the email sent to me in the last 12
hours is here. I (eventually) rebooted, and windows mail is now again
receiving email as usual. My ISP confirms that my email was downloaded off
their server, but there's no sign of it here.

I know of at least one important email that was sent and did not download.
Any thoughts on what may have happened and whether there's any way to recover
my lost bits? (My ISP has promised to restore any email that was on their
server at midnight, but anything since then is gone.)

 

[Gary VanderMolen]

Make sure each folder you look in has its view set to "Show All Messages"
rather than "Hide Read Messages".
Also make sure you do not have your Junk E-mail Options configured to
"Permanently delete..."

 

[Hal Hostetler [MVP P/I]]

Sounds like a classic case AntiVirus scanner misbehavior, are you running an
AV application and have it set to scan your email?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
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