w.32Netsky in the Inbox.dbx file, how do you open dbx file?

[Guest]

Hi,

I am trying to help a friend with her comptuer, she had a bug, w.32 Netsky
in her Inbox.dbx file.

What happened to her computer, is that she let someone try to back up her
comptuer and he didn't know what he was doing. So now all of her files had
been gathered up into one folder.

Included in this folder is the inbox.dbx file.
I went to www.symanetic.com and it was their scan that told me netsky was
there. Trend Micro didn't pick anything up.

Then I run symanetec's netsky remover, and it tells me there is no netsky,
then I run the scan and it tells me its there. It goes in circles.

I don't use Outlook at all, so I know very little about it.

I came here, hoping for the kindness of others to help me clean this up.

1. Can anyone tell me where I can put this inbox.dbx file so outlook will
open it up?
2. How can I tell which email has the netsky in it?

I hope that once I am able to open up that one file, and I run the scan
again, I hope it will tell me which email has the bug in it. So I can delete
it.

Is this sound thinking?

Any advice would be really really appreciated!!!


Thanks a bunch!

 

[Diane Poremsky [MVP]]

See if http://www.insideoe.com has the information you need.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[Guest]

HI,

Thanks for posting to my question.

They have a lot of information, but they still don't tell me where I need to
put the Inbox.dbx file in order to view its contents.


Does anyone know where this goes?


Thanks a bunch!

See if http://www.insideoe.com has the information you need.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hi,

I am trying to help a friend with her comptuer, she had a bug, w.32 Netsky
in her Inbox.dbx file.

What happened to her computer, is that she let someone try to back up her
comptuer and he didn't know what he was doing. So now all of her files
had
been gathered up into one folder.

Included in this folder is the inbox.dbx file.
I went to www.symanetic.com and it was their scan that told me netsky was
there. Trend Micro didn't pick anything up.

Then I run symanetec's netsky remover, and it tells me there is no netsky,
then I run the scan and it tells me its there. It goes in circles.

I don't use Outlook at all, so I know very little about it.

I came here, hoping for the kindness of others to help me clean this up.

1. Can anyone tell me where I can put this inbox.dbx file so outlook will
open it up?
2. How can I tell which email has the netsky in it?

I hope that once I am able to open up that one file, and I run the scan
again, I hope it will tell me which email has the bug in it. So I can
delete
it.

Is this sound thinking?

Any advice would be really really appreciated!!!


Thanks a bunch!

 

[Diane Poremsky [MVP]]

you need to restore it
http://www.insideoe.com/backup/index.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

HI,

Thanks for posting to my question.

They have a lot of information, but they still don't tell me where I need
to
put the Inbox.dbx file in order to view its contents.


Does anyone know where this goes?


Thanks a bunch!

See if http://www.insideoe.com has the information you need.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Hi,

I am trying to help a friend with her comptuer, she had a bug, w.32
Netsky
in her Inbox.dbx file.

What happened to her computer, is that she let someone try to back up
her
comptuer and he didn't know what he was doing. So now all of her files
had
been gathered up into one folder.

Included in this folder is the inbox.dbx file.
I went to www.symanetic.com and it was their scan that told me netsky
was
there. Trend Micro didn't pick anything up.

Then I run symanetec's netsky remover, and it tells me there is no
netsky,
then I run the scan and it tells me its there. It goes in circles.

I don't use Outlook at all, so I know very little about it.

I came here, hoping for the kindness of others to help me clean this
up.

1. Can anyone tell me where I can put this inbox.dbx file so outlook
will
open it up?
2. How can I tell which email has the netsky in it?

I hope that once I am able to open up that one file, and I run the scan
again, I hope it will tell me which email has the bug in it. So I can
delete
it.

Is this sound thinking?

Any advice would be really really appreciated!!!


Thanks a bunch!

 

[Guest]

Thank you very much!

You are one very smart Lady!


Thank a bunch!!

you need to restore it
http://www.insideoe.com/backup/index.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

HI,

Thanks for posting to my question.

They have a lot of information, but they still don't tell me where I need
to
put the Inbox.dbx file in order to view its contents.


Does anyone know where this goes?


Thanks a bunch!

See if http://www.insideoe.com has the information you need.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Hi,

I am trying to help a friend with her comptuer, she had a bug, w.32
Netsky
in her Inbox.dbx file.

What happened to her computer, is that she let someone try to back up
her
comptuer and he didn't know what he was doing. So now all of her files
had
been gathered up into one folder.

Included in this folder is the inbox.dbx file.
I went to www.symanetic.com and it was their scan that told me netsky
was
there. Trend Micro didn't pick anything up.

Then I run symanetec's netsky remover, and it tells me there is no
netsky,
then I run the scan and it tells me its there. It goes in circles.

I don't use Outlook at all, so I know very little about it.

I came here, hoping for the kindness of others to help me clean this
up.

1. Can anyone tell me where I can put this inbox.dbx file so outlook
will
open it up?
2. How can I tell which email has the netsky in it?

I hope that once I am able to open up that one file, and I run the scan
again, I hope it will tell me which email has the bug in it. So I can
delete
it.

Is this sound thinking?

Any advice would be really really appreciated!!!


Thanks a bunch!