Vista: WMM wont preview & export quality is distorted

[MCG]

Hi there,

I have spent massive amounts of time creating & editing a certain video.

2 problems:

When I export it, the colours on the video are severley distorted and the
video actually stops some way through (audio keeps going) the video then
comes back later.

And so I decided that I was going to preview the video and then do a video
screen capture to get around it.

Now the video wont even preview! i just press play and nothing happens.

I have an intel chipset which apparently there is a hotfix for..I applied
for thehotifx, as informed that I would be helped in 8 business hours...but I
have now applied multiple times with no response.

Can anyone help me?

 

[Graham Hughes]

What are your file types? It sounds like you may be using ones which are not
compatible with movie maker,
http://www.myvideoproblems.com/Tutorials/MovieMaker/File_type_compatibility.htm