Vista will not boot or respond at all.

J

jaguar12g

My cousin asked me to look at her comp and i'm stumped. He unplugged the
monitor without shutting down. It was discovered to be on still a few days
later, so she shut it off with the power button. Now it wont boot up at all.
It just shows a black screen with-
F2 Bios Setup
F10 Boot Setup
being the only words (in graphics) on the screen. Not even a mouse cursor.

Neither one of those work. Booting with F8 doesnt work. Even the recovery
disk doesnt work. I have tried both the monitor with another PC and the PC
with another monitor. Monitor is fine, PC is stuck at that screen, with no
keys working. I'd appreciate any help at all. I'm at a loss.
 
R

Rick Rogers

Hi,

Shutting off the monitor would not have any ill effects on the machine. From
what you are describing, there is damaged hardware in the tower. There are
several possibilities - ram, motherboard, power supply, cpu - any of which
could cause the problem you are seeing. The system needs to be checked by a
someone qualified to check these components.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
A

AlexB

This is the option of the last resort as it comes to salvaging your data or
OS.

Turn the machine off, turn it back on and IMMEDIATELY press two keys: CTRL +
F6. If you hear a distress series of beeps (around 5/sec) keep pressing for
about 1 min. After that release F6 but keep pressing Ctrl for a while.

At this point the MS Windows Boot Console should appear and offer you
choices. Choose Boot in Safe Mode With Internet.

Now, that combination Ctrl+F6 is maker specific. It worked for my DELL
towers. Other manufacturers reportedly have other "secret" codes.

You may try Alt, Del, PgUp, PgDn instead of Ctrl. Also F6 is not cast in
concrete. You may try other function keys. Some machine may require only one
key to be pressed. Every machine MUST have a code like this. It took me
about 10 min to find mine.
 

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